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“Travelled to Nashville for business meetings. Very nice.” 4 of 5 stars
Review of Loews Vanderbilt Hotel

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Loews Vanderbilt Hotel
4.0 of 5 Hotel   |   2100 West End Avenue, Nashville, TN 37203   |  
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Ranked #13 of 152 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
Methuen, Massachusetts
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Travelled to Nashville for business meetings. Very nice.”
4 of 5 stars Reviewed August 21, 2014

Stayed here July 2014 for one night while on business travel. Check in process was easy, room was clean and quiet. Didn't use any amenities except the quick coffee in the lobby in the morning. Free wifi was a plus. Would stay here again.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 26, 2014
Greetings J M,
Thank you for the nice review of your stay at the Loews Vanderbilt Hotel back in July. We are glad to know that you enjoyed your accommodations even if only here for one night. Please do come back and visit whether for business or pleasure.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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743 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Houston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 20, 2014

I had heard this was a prime Hotel in Nashville. Stay away. The service was terrible. Ice machines have been removed and they say to call, they dont deliver. Always had to call back. Room was not restocked.

  • Stayed August 2014, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 26, 2014
Hello Mike R,
Thank you for your comments regarding your recent stay at the Loews Vanderbilt Hotel. We would like to apologize for the inconveniences you experienced during you stay especially regarding the ice machines. Please note that we were recently renovating all of the ice machine rooms located on the guest floors. They are now complete and fully functioning but we do understand that a bellmen or room service attendant should have offered to make the ice delivery for you. We thank you for trying Loews.
Best Regards,
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Vermont
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 20, 2014

This hotel needs an upgrade. "There may be a working ice machine on the 3rd floor." Dirty walls and window sills. The light fixtures are cheap. Two were unplugged when I came into the room. That's probably the only way they could get them to turn off. No plugs near the bed, and very few outlets in the room.

Stayed August 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 26, 2014
Greetings BN4648,
Thank you for your feedback regarding your visit to the Loews Vanderbilt Hotel. We would like to apologize for the inconveniences you experienced regarding your guestroom. We are happy to announce that we are expecting a room renovation in the near future for all of our guestrooms in order to better service our guests. We thank you for trying Loews.
Best Regards,
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Buffalo,Ny
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 19, 2014

I had paid more and reserved a room with 2 double beds, but when we arrived it was unavailable. The front desk clerk tried but was unsuccessful . The bartender on the concierge level was extremely rude and refused to serve wine a full 10 minutes before closing time

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 26, 2014
Hello My3andme,
Thank you for taking the time to share your comments regarding your stay at the Loews Vanderbilt Hotel. We would like to apologize on behalf of the Hotel Management for the inconveniences you encountered with your room accommodations and the interaction with one of the attendants in our Concierge Lounge. These are certainly not the type of customer service experiences we wish for our guests to receive. We do hope that you would give Loews another chance for you to experience our brand once more.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

This hotel ranks among my favorite on-the-go hotels. It is close to the highway, offers self-parking, and boast a very professional staff. The restaurant looks great; however, I have yet to try! I plan to do so on a repeat visit.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 27, 2014
Hello Daniel D,
Thank you for your wonderful review of your past stay at the Loews Vanderbilt Hotel. Mason’s is certainly a must try while staying at the hotel. We look forward to having you back soon.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 19, 2014

Staying at the Lowes was a great stay. Right across the street from Vanderbilt University so it was very convenient as we were there to tour the college. The front desk staff are the friendliest and most polite I've ever encountered! Very helpful in all aspects. The valet and bell stand was the same. Very prompt service and all done with smiles! The bar is a great place to relax and have drinks and food. Rooms were spotless and the housekeeping staff were very nice.
Stay on the Club Level for the breakfast and evening snacks. Well worth it. Only suggestion would be they not have the same breakfast selections every day. other than that, the hotel is wonderful and I'll stay there every time I go to Nashville!

Room Tip: Club Level rooms are worth the extra cost
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 27, 2014
Greetings FLMOM319,
Thank you for taking the time to write a review of your stay at the Loews Vanderbilt Hotel for a college tour of Vanderbilt. We love that you enjoyed your accommodations and your recommendation of choosing our private Concierge floors. We will certainly pass on your suggestion of the breakfast options to our Concierge Manager. From our entire Team we would look forward to welcoming you back again when in Nashville.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Metairie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

Very nice hotel. Would definitely return; however, my husband was surprised to be charged $2.50 for coffee in the lobby in the morning. Even budget motels offer free coffee to their guests. At these prices the coffee should be free!

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsVanderbiltHotel, Guest Relations Manager at Loews Vanderbilt Hotel, responded to this review, August 27, 2014
Hello Elisabeth,
Thank you for the review of your stay at the Loews Vanderbilt Hotel. We love that you enjoyed your accommodations. We would like to apologize for the confusion as the coffee offered in our lobby is from our Coffee Cart in Mason Bar. We do offer complimentary coffee in all guestrooms as well as in our private Concierge Lounge. Please come back and visit when in Music city.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Vanderbilt Hotel

Address: 2100 West End Avenue, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Nashville
#6 Luxury Hotel in Nashville
#7 Business Hotel in Nashville
#7 Romantic Hotel in Nashville
#7 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Vanderbilt Hotel 4*
Number of rooms: 340
Official Description (provided by the hotel):
Welcome to Loews Vanderbilt Hotel Nashville, the only AAA Four-Diamond hotel in Tennessee for over 29 consecutive years. The Loews Hotel in Nashville is your home base in Music City, where legendary Loews service meets true Southern hospitality. Our 340 newly renovated guest rooms, including 9 chart-topping suites, are both energetic and inviting - just like our charming city. Club Level rooms feature additional amenities and access to the exclusive Club Lounge. Loaded with amenities including Mason's Restaurant, complimentary fitness center access, 24-hour room service, and area shuttle, both families and business travelers can consider Loews Nashville Hotel their home away from home. ... more   less 
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Also Known As:
Loews Nashville
Nashville Loews

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