We had the best experience staying at the Loews Vanderbilt Hotel in Nashville. Must husband and I are considering a move to the Music City and ventured there for a long weekend at the end of July.
First, the hotel is newly remodeled and the lobby is quite beautiful. Our room seemed to be newly renovated as well and sported a spacious bathroom. The room was standard sized but comfortable, with more than sufficient air conditioning (a plus for us, we like to keep our room next to frigid for sleeping!)
Second, interaction with the staff was an absolute delight. Checking in (on a Thursday afternoon around 4:30) was a breeze and the front desk staff was quick to help us and professional and courteous. After getting settled into our room and freshening up for the evening we stopped by the front desk to inquire about dining options closer to the action downtown. Without being sure about exactly what kind of place we wanted to dine in, the front desk staff was able to recommend to us a historical and culinary gem downtown (Merchant's) very close to all of the nightlife action on Broadway. They then told us about the car service available to guests of the hotel on a first-come-first-served basis, negating our need for a taxi. This was an unexpected and wonderful amenity available to us that enabled us to both have a few cocktails without worrying about getting a cab back to the hotel (I understand the service is not available after about 10-10:30pm).
We opted to valet park our car (only $4 more than self-service parking but you should also tip them each time they bring your car around) and the valet staff could not have been more pleasant. They learned our names and even our car by the end of our stay. We were by no means the most affluent people staying at the hotel, probably some of the least affluent guests but the valet staff treated us like we were royalty. They were also very helpful in recommending dining and entertainment options for us.
Finally, the location of the hotel was absolutely perfect for us. It is far enough away from the downtown nightlife scene to give us a chance to get away, but still close enough to be convenient and inexpensive to take a cab downtown. There is quite a bit within walking distance to the hotel.
Of course, this hotel is a bit on the pricey side. Free wi-fi is included which was a must for us, and basic hotel complimentaries (shower gel, soap, lotion, shampoo, conditioner) were also provided and were of nice quality. But just about everything is is a la carte and the gift shop located adjacent to Mason's restaurant is very over priced. Hotel room refrigerators could only be accessed with the minibar key. I suggest bringing with you a 6-12 pack of bottled water and some snacks for your convenience and to save you a few bucks (there is a Rite Aid just down the street that we visited for bottled water and some essentials my husband had forgotten at home). Otherwise this is a wonderful hotel reminiscent of those with excellent service and personable staff that were the norm in years-gone-by. I would suggest it to anyone!