We were on a road trip through Memphis and Nashville with our fourteen year old son. I'm a hotel snob in that I like clean hotels. The Hutton was full so the next best was Loews or Marriott Vanderbilt, so I chose Loews having never stayed at one of their hotels. This hotel has good location to driveable good eating and entertainment. The hotel looks like an older hotel updated and the staff was nice, but the service when you are in your room is non existent. I went downstairs to get a key the wet bar fridge so I could put some milk in it and front desk person said "I'll have a refrigerator brought to your room now so you don't have to do that" and this was ten O'clock at night. So we wait an hour and no refrigerator and then we go to sleep. The next morning we decide to sleep in and promptly at 9am housekeeping is rapping on the door wanting in! We go out for the day and return and they have cleaned the room but have not replaced the cups or coffee we have used so I call housekeeping and they say they'll have it up to our room. An hour later nothing. I call the front desk and ask at 11pm and then about 30min later the maintenance man is bringing out coffee cups and coffee. The cost of this hotel exceeds it's service. I wish I had gone with the marriott.
- Official Description (provided by the hotel):
- Welcome to Loews Vanderbilt Hotel Nashville, the only AAA Four-Diamond hotel in Tennessee for over 28 consecutive years. The Loews Hotel in Nashville is your home base in Music City, where legendary Loews service meets true Southern hospitality.Our 340 spacious guest rooms, including 14 chart-topping suites, are both energetic and inviting – just like our charming city. Club Level rooms feature additional amenities and access to the exclusive Club Lounge. Loaded with amenities including complimentary fitness center access and an accent wall of Designer Denim Blue, both families and business travelers alike have the space they need to relax. ... more less
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- Also Known As:
- Loews Nashville
- Nashville Loews