The hotel has a great reception lobby with spacious seating areas and a nice bar. All the staff were pleasant and helpful especially the concierge staff who arranged the free shuttle limo for us to go downtown. We also took a trip to the Green Hills Mall by free limo arranged by concierge as the hotel car could not travel outside a radius of three miles. Couldn't believe this was free. We just rang to be picked up after shopping and also got a guided tour of the lovely gated properties nearby. The hotel room was very comfortable as was the bed and pillows. We tried the breakfast but were not impressed. The menu choice was limited. I much prefer a buffet style where you can choose what you want for a set price. The hot oats were nearly cold and the eggs benedict came at the same time so that was cold by the time I got round to eating it. The dinner choices were not good with an attempt at fine dining. The free WiFi worked well in the lobby but was very poor in the room even though we had to pay for this. It kept losing signal and was very slow.
I missed not having a pool to relax round and no adequate outside seating area or terrace to relax on. The property would benefit from a coffee shop.
Apart from these little niggles I would definitely stay here again as all the positives outweighed the negatives.