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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
2.5 of 5 Hotel   |   714 Spence Lane, Nashville, TN 37217   |  
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Ranked #74 of 149 Hotels in Nashville
Byrdstown, Tennessee
Top Contributor
83 reviews 83 reviews
7 hotel reviews
Reviews in 46 cities Reviews in 46 cities
29 helpful votes 29 helpful votes
“Good Location”
4 of 5 stars Reviewed December 1, 2013

If you want a decent hotel at a location that is very convenient to the Nashville Airport, Downtown Nashville and the Opryland area, this is the place for you. It is literally right off the intersection of I-24, I-440 and I-40. There is plenty of parking and the immediate area appears to be safe. The rooms were very nice and roomy. This is not a brand new facility but is well-maintained. They do have a nice roomy breakfast area and the lady in charge of the area does a wonderful job of keeping it clean and well-stocked. She even held the door for us as we left. Its those nice extras that make a good impression.

Room Tip: Get a room that is closer to Spence than the interstate for something a bit quite.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review, December 2, 2013
On behalf of my team at the Holiday Inn Express Hotel & Suites Nashville-I-40&i-24(Spence Ln), thank you for taking the time to share your experience with us. We would also like to sincerely thank you for giving us the opportunity to be your hotel of choice away from downtown. Your positive feedback about our breakfast host is well deserved and appreciated. We have a team of shinning stars that literally go above and beyond to ensure all our guests are completely satisfied.
I look forward to welcoming your return to the Holiday Inn Express Hotel & Suites Nashville-I-40&i-24(Spence Ln) in the near future.
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99 reviews from our community

Traveler rating
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    35
    24
    12
    6
See reviews for
26
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Belleville, Michigan
Top Contributor
142 reviews 142 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 25, 2013 via mobile

Short drive to downtown. Only one elevator that is slow. Hotel was clean and nice, but a little dated. Large room with king bed was great. Breakfast pancakes are very good. Front desk was helpful and great attitude.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hexsnash2, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review, November 5, 2013
Thank you for taking the time to provide us with your experience at the Holiday Inn Express Hotel & Suites Nashville-I-40&i-24(Spence Ln). We would also like to sincerely thank you for giving us the opportunity to be your hotel of choice away from downtown.
I am glad you enjoyed our quickcakes pancake machine and our complimentary breakfast.
Once again, thank you for your comments and for choosing to spend your time with us. Look forward to seeing you again on your next trip to our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 15, 2013

The building outside and inside are old and tired looking. Could really use an update, including new electronic doors for entering, get rid of the steps to get to the elevator from the front desk. The furniture in the room are worn and threadbare in some cases, the décor is out of date. The bed was comfortable and the room was clean. The woman at the front desk was accommodating and pleasant and they provided me with a room in a quiet area as I requested.
It could be so much better if they would remodel and bring it up to date.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review, October 31, 2013
Dear Marci M,

Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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Cleveland, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2013 credit card Amex Card Member Review

This Holiday Inn Express is more like a one-only boutigue hotel than the typical Holiday Inn Express. The intimate unique feel combined with the friendly staff that makes it a point to remember their repeat customers have had me returning here year after year. Conveniently located to both I-24 and I-40 with large rooms, many of which are bow-shaped for additonal room, make this place a winner in my book.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 28, 2013

Had a business trip out to the Clovernook area, but also wanted something conveniently located to get to downtown Nashville to explore after work. This was the perfect compromise. It's located right near the freeway entrance as well as the Elm Hill Pike crossroad. 10 min to downtown even in the rush hour.

The hotel itself is clean and the staff was friendly. No real complaints there. The price was about average for the room. The wifi is annoyingly slow though.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence, Kentucky, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 28, 2013

We have stayed at a few Holiday Inn Express Hotels in Nashville or near it. I was expecting a free shuttle to downtown like the other ones. Even though this was a cheaper hotel compared to the ones in the heart of downtown, you still had to pay the extra money for the cab rides. Next time I will pay the extra money and stay downtown!

**Hotels downtown were through the roof with their rates due to the SEC Tournament. Stayed in March 2013.**

Room was clean, breakfast was good. If you are handicap, the entrance isn't accommodating and you would have to enter from the back to get to your room.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review, October 13, 2013
Dear Erin N,

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. In this regard, I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Sincerely,

Joel B
Case Manager
IHGCare
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Rigby, Idaho
Top Contributor
201 reviews 201 reviews
193 hotel reviews
Reviews in 127 cities Reviews in 127 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed September 14, 2013

The exterior pics of this hotel created the appearance of a newer modern hotel, but it is actually quite old, as evidenced by the tiny elevator and wiring conduits run here and there over the walls all through my room. I slept well and the bed was comfortable, although when I made my way down to breakfast at 9:45am it was already put away for the morning. I used points for my stay, as this HIE was the lowest points option when I stayed.

Stayed September 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie J, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review, September 15, 2013
Thank You for taking a moment to give us your feedback on your recent stay with us. We valve all feedback both positive and constructive, so we have a opportunity to continually improve our services and property. I'm glad to hear you find the beds comfortable and slept well. I'm sorry to hear you did miss breakfast, Our breakfast hours here are 6:30AM to 9:30AM. Thanks again for your feedback and business. We hope to be service to you again in the near future if your travel plans bring you back to the Nashville area.

Sincerely,
Stephanie Jones
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

Address: 714 Spence Lane, Nashville, TN 37217
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 149 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Discover all that Nashville has to offer at the convenient, comfortable Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. You are central to everything Nashville- shopping, entertainment, and the major business parks. You are just minutes away from the Nashville Convention Center, the Gaylord Opryland Convention Center, the Sommet Center and LP Field. Getting there has to be fast and convenient too. Only 3.7 miles from the Nashville International Airport and 5 miles from downtown, you ll spend less time in traffic and more time doing what you came to Nashville to do. Also, there is easy access to I-40 and I-24. Whether you re coming to Nashville for business or just for fun your room at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24 is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as free wireless Internet, fitness center, plush towels, and luxurious bedding means every night is a great night and every day starts right. You can enjoy our complimentary Express Start breakfast featuring our delicious signature cinnamon rolls and Smart Roast coffee.We are proud to be a 100% non-smoking hotel. The best of Nashville is waiting for you at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Nashville - i-40 & 1-24 (Spence Lane)
Holiday Inn Nashville
Nashville Holiday Inn

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