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Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
2.5 of 5 Hotel   |   714 Spence Lane, Nashville, TN 37217   |  
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Ranked #76 of 149 Hotels in Nashville
aydlett, n.c.
Top Contributor
103 reviews 103 reviews
17 hotel reviews
Reviews in 39 cities Reviews in 39 cities
129 helpful votes 129 helpful votes
“Nashville Reunion”
4 of 5 stars Reviewed October 16, 2012

I stayed at this hotel for two days while attending an Army reunion. The facilities were nice and the fornt desk staff were friendly and knowledgeable. The breakfast everyday was hot and inviting. The room was clean and comfortable, and the bathrooms were spacious with plenty hot water. I was on the fourth floor and the wifi signal was strong. the bed was confortable and the selection of pillows were great. My wife liked the location because it was close to everything but not too close. The parking was close and convienient. All in all it was a great experience. I would recomend it......HAPPY TRAVELS!!!!!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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99 reviews from our community

Traveler rating
    22
    35
    24
    12
    6
See reviews for
26
19
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cape Coral, Florida
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 9, 2012

Great stay, located above the highway where it's very quite, eggs and waffles for breakfast, convienent parking and a wonderful pool.... Hotel is located two blocks from the interstate.....Not a thing to complain about!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 20, 2012

A friend and I stayed here for 1 night recently. The room seemed okay for one night though nothing special. Unfortunately when returning to the hotel I was careless enough to leave my phone in the taxi that had picked us up downtown and returned us to the hotel. I asked the front desk if they could rewind the security tape that was displayed behind the desk to get a company name and perhaps a cab number and was told that a manager would be required to satisfy that request and none would be available until Monday. I talked to a supposed manager on Monday and was told that he would check the tape and get back to me. I have called this property three times since and cannot reach this manager and have yet to receive a call back. I don't think I was asking for too much of anybody in this case and yet I received nothing but frustration and excuses.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton Harbor, Michigan
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 39 cities Reviews in 39 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 4, 2012

My husband and I checked in and was kind of dismayed at how run down the area was. Decided this was going to be an "iffy" type of stay. We were going to make sure our motorcycle was right outside our window so we could keep an eye on it. We had ridden 9 hours on our way to Florida and needed a hot shower to loosen up. When my husband got out of the shower, he was greeted by another "guest" in the room - a cockroach! We both saw it! That was all we could take. We went down to the desk to tell them and they didn't even seem surprised!! Only asked if it was in the living area or the bathroom. Did not get any type of apology. They did agree to refund the room (duh!) and we went down the road to Smyrna TN to a LaQuinta. We have stayed in Nashville many times in Mt. Juliet and it's beautiful there. What a difference a few miles makes! We did not want to stay there this time because we were going down I-24 and Mt. Juiet is on I-40. Needless to say, this Holiday Inn Express if OFF our list of places to stay in Nashville! Drive the few extra miles out to Mt. Juliet, you won't regret it!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane), responded to this review, September 16, 2012
Dear Deb H,

Thank you very much for sharing your experience with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the unusual condition of the room you received. I have taken note of your valuable comments and will address these to continually monitor and improve the quality and services we offer.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 7, 2012

The good: really lovely front desk clerk who went out of his way to welcome me.

The bad: room smelled dank and musty. TV had no sound on NBC so no Summer Olympics viewing. Wifi was weak to nonexistent and I was unable to connect to my office server because it kept dropping out. That is not acceptable for business travelers. I travel all the time and usually stay at Hamptons. The beds and bedding at Hamptons is much better than here. Found hair in my bathtub upon checking in. Ugh.

Surrounding area not great. Did not feel entirely safe at the Walfreens down the street due to a lot of unsavory characters loitering in the parking lot. No real good dining options near the hotel beyond Waffle House. Breakfast not up to par. Too many sugar cereals. OK, that last comment was nitpicking but how hard is it to get a healthy cereal out? I come to Nashville once or twice a year and usually stay closer to the airport for the same price I paid here. I will do that next time.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 17, 2012 via mobile

Clean rooms and friendly service. Just what we expected from Holiday Inn Express:)

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sevierville, Tennessee
Top Contributor
58 reviews 58 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 9, 2012

I am currently staying at this property and am very comfortable! We rented a King room which is very spacious. The bed is comfy and the internet works like a dream! The TV has a considerable amount of channels, so we have enjoyed unwinding and having a great selection of channels to surf through! We will stay here again!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

Address: 714 Spence Lane, Nashville, TN 37217
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 149 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane) 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Discover all that Nashville has to offer at the convenient, comfortable Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. You are central to everything Nashville- shopping, entertainment, and the major business parks. You are just minutes away from the Nashville Convention Center, the Gaylord Opryland Convention Center, the Sommet Center and LP Field. Getting there has to be fast and convenient too. Only 3.7 miles from the Nashville International Airport and 5 miles from downtown, you ll spend less time in traffic and more time doing what you came to Nashville to do. Also, there is easy access to I-40 and I-24. Whether you re coming to Nashville for business or just for fun your room at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24 is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as free wireless Internet, fitness center, plush towels, and luxurious bedding means every night is a great night and every day starts right. You can enjoy our complimentary Express Start breakfast featuring our delicious signature cinnamon rolls and Smart Roast coffee.We are proud to be a 100% non-smoking hotel. The best of Nashville is waiting for you at the Holiday Inn Express Hotel & Suites Spence Lane I-40/I-24. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Nashville - i-40 & 1-24 (Spence Lane)
Holiday Inn Nashville
Nashville Holiday Inn

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