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“Good Value” 4 of 5 stars
Review of Courtyard by Marriott Nashville Airport

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Courtyard by Marriott Nashville Airport
3.0 of 5 Hotel   |   2508 Elm Hill Pike, Nashville, TN 37214   |  
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Ranked #50 of 151 Hotels in Nashville
Certificate of Excellence 2014
Northport, New York
Top Contributor
64 reviews 64 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
63 helpful votes 63 helpful votes
“Good Value”
4 of 5 stars Reviewed August 13, 2014

This is a clean and comfortable hotel that I would consider a good value for the price. The location is just about a 15 minute drive from downtown Nashville, but there are some food options near the hotel if that's what you're looking for. If you're looking to avoid the big price tag of some of the downtown locations, this place is recommended.

  • Stayed August 2014, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, August 15, 2014
I am delighted you had an enjoyable stay! We hope to see you again soon!
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213 reviews from our community

Traveler rating
    71
    87
    38
    10
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Japanese first
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed August 12, 2014

Stayed at the Courtyard Nashville Airport in August using their park and fly program. Typical Courtyard hotel set-up. Our room was ready and clean when we arrived. It was as expected, quiet and comfortable. Breakfast was not included but you could purchase it from the lobby in the morning. The hotel is a few miles from the Nashville airport which was convenient for our early morning flight. We did take the hotel's shuttle to airport and left our vehicle in the hotel's parking lot for the week we were on vacation. All was smooth until we returned.

Our return flight into Nashville was delayed due to weather. As soon as we arrived we called the hotel to have them send the shuttle. The front desk informed me they would not be able to pick us up, the driver had gone home. I informed him that we had called multiple times before booking the hotel and had been assured a ride. That no matter what the time was, they would not leave us stranded at the airport and someone would come get us. Well we got stranded. A $16 cab ride later I was in the lobby of the hotel speaking with the Operations manager and front desk clerk. They informed me that after I had booked my room they changed the shuttle policy. The hotel decided to reduce the number of hours the shuttle runs to help offset the expense of a security guard. The Operations Manager informed me that there had been a number of recent crimes and vehicle break-ins and that the hotel had hired a security guard. We decided not to stay another night and drove our luckily undamaged vehicle down the road.

In conclusion, standard Courtyard hotel close to the Nashville airport but because of crime be watchful of your fellow travelers and your vehicles. Oh and probably have backup airport transportation.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, August 15, 2014
Thank you for taking time to speak with me. I am glad we were able to resolve your concerns, and clarify the details of our airport shuttle service. Our park and fly package is a popular item for many of our guests as it enables you to park at the hotel the duration of your trip without having to incur additional airport parking fees which can be substantial. I apologize for any inconvenience the change in shuttle policy may have caused you and we are taking steps to ensure this is clearly communicated to future guests. We provide complimentary airport shuttle service from 4:55 a.m. to 11:45 p.m. which aligns with a majority of flight times. The well-being and comfort of our guests is of utmost importance to us and thus we have many measures in place including enhanced services and security to deliver an exceptional and positive guest experience. We appreciate you staying with us and hope to have the opportunity to serve you again in the future.
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Queensbury, NY
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 4, 2014

Checked out of Gaylord Opryland because of hefty price tag, checked into Courtyard.

Pleasant check in, clean, spacious room. Nice pool for children. Very well maintained. Quiet inside hotel. Loud air traffic by pool. Didn't bother us a bit.


Overall a great value for the price and location to airport. (2 miles).

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, August 15, 2014
Thank you for choosing us. We look forward to serving you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Top Contributor
97 reviews 97 reviews
54 hotel reviews
Reviews in 61 cities Reviews in 61 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 23, 2014 via mobile

Stayed at this location overnight while on a road trip with my parents and my kids. While we had two adjacent rooms, they did not have any that connected. The lady at the front desk was so very friendly and was from the same area where my parents now live. The lady at the Starbucks counter was very pleasant as well and gave us free cups of iced water after a warm afternoon in the sun. The pool area seemed quite nice though the water was pretty chilly, according to my kids. The lobby was well appointed and stylishly decorated, and I had no problem finding a quiet, semi-private spot for a short business meeting with a colleague that lived in the area. The location was quite convenient to Briley Parkway. Our rooms were on the back side of the property, but I think the front side might be noisier. Overall exactly the kind of stay one would expect from a Courtyard.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Jordan, Utah
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

This was our second stay at a courtyard hotel during this trip and the hotel and staff remained constant. The room was neat and clean and very tastefully decorated. The staff was very friendly and professional. In particular Darius and Xavier went above and beyond by helping my wife and I in finding an Italian restaurant in downtown Nashville. This hotel is in a prime location and just mere minutes from the airport, and at a very affordable price (based on your own definition of affordable). I would recommend this hotel to anyone who is stopping over in Nashville anytime. Always friendly and always professional.

Room Tip: Choose a room on the fourth floor. They tend to be a little less noisy.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly P, Manager at Courtyard by Marriott Nashville Airport, responded to this review, September 21, 2014
Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay here with us and are even more pleased that our staff could serve your needs. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
168 reviews 168 reviews
41 hotel reviews
Reviews in 51 cities Reviews in 51 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 9, 2014

Very nice hotel. Not far from downtown. Convenient shuttle. Very nice pool area. Free parking and internet. Outstanding staff. Some restaurants within walking distance. On site dining and bar but didn't visit these. Will definitely stay here in the future.

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

I checked in very late 11:30pm after a long drive from new orleans. the front desk clerk was very friendly i was only staying the nite asked what time was check out she told me noon. i asked if i could extend that to 2pm . she said no problem just be sure to put the do not distrub sign out . Room was very clean nice hot shower and pillow top bed . Great sleep passed out til noon bill was at the door and it was $45 more .as i reviewed the bill i didnt know Tenn. had such a high state tax as you can tell my first time there

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Nashville Airport

Address: 2508 Elm Hill Pike, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Nashville Airport 3*
Number of rooms: 145
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Also Known As:
Courtyard By Marriott Nashville Airport Hotel Nashville
Courtyard Nashville Airport
Nashville Marriott
Nashville Courtyard

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