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“Upscale and low cost” 4 of 5 stars
Review of Courtyard by Marriott Nashville Airport

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Courtyard by Marriott Nashville Airport
3.0 of 5 Hotel   |   2508 Elm Hill Pike, Nashville, TN 37214   |  
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Ranked #47 of 149 Hotels in Nashville
Johnson City, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Upscale and low cost”
4 of 5 stars Reviewed January 1, 2014

I stayed here on New New Year's Eve after finding that the downtown hotels were ranging in the 400 and up price range. The front desk staff was excellent and very courteous. My only complaint was they were obviously overworked and understaffed for the New Years eve holiday. They could have used some additional help but they still did the best they could with only two desk clerks. The room was exceptionally clean and the furnishings looked new. The room was comfortable and well equipped. I did here some airplane take offs in the early morning hours but what do you expect from an airport adjacent hotel? There are not many restaurants near this property so expect to travel further into the city to find any food. My biggest complaint with this property is the housekeeping service. I was awoken to knocking on our door at 8:20 AM. I feel like this is unacceptable, especially considering everyone was out late celebrating the new year. I hate being rushed out by the housekeeping staff. If checkout is not until 11 am then I don't expect a knock on my door until after 11. If you are looking for a comfortable stay in a clean hotel the this is a great option. However let the desk know to keep the housekeeping ladies at bay until you're awake. Also considering you are in the Donelson area expect to travel by car to the city if you are there to see the sights and enjoy downtown Nashville. A cab ride cost $20.00 each way to downtown.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, January 3, 2014
Thank you for taking time to review our hotel. I am so sorry that housekeeping disturbed your on New Year's Day. Please be assured that I will address this with the appropiate team members. I am so glad that the rest of your stay was pleasant and we hope to see you back again soon!
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202 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
Signal Mountain, Tennessee
Top Contributor
230 reviews 230 reviews
93 hotel reviews
Reviews in 107 cities Reviews in 107 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed December 29, 2013

Courtyards are usually excellent upper-mid properties and this one was no exception. We were upgraded to a suite given our Gold Elite Marriott status, which we appreciated. The front desk service (Rikki) was outstanding--friendly and efficient. Fitness center small but functional and everything in the rooms was fine, as expected. They offer shuttle service to the airport and a park and fly option as well.

Is there anything particularly special about this hotel? of course not--it's a Courtyard near an airport and there is a formula for such properties. But they execute the formula quite well and if you are looking for a mid to upper priced hotel in this area, you can't go wrong here

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, December 31, 2013
Thank you so much for taking time to review our property. It is our goal to ensure all of our guests leave as happy as you! We hope to see you again soon.
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Appleton, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 26, 2013

While on vacation in Florida, discovered we needed to make a room reservation so we had a place to stay. Music Awards were going on. Great place to stay, clean, comfortable and very friendly. Would stay again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olive Branch, Mississippi
1 review
5 of 5 stars Reviewed December 12, 2013

We were extremely pleased with our stay! The front desk clerk (Fallon, I think) that checked us in was friendly and helpful. The hotel was very nicely decorated, clean, and in great condition. They have a beautiful courtyard area and my husband even saw a deer there! We had no complaints and will definitely stay here again on our next trip to Nashville!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, December 22, 2013
Thank you so much for your kind words! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hotlanta
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2013

Awesome, accommodating and friendly staff! They truly care about you and your needs! What a welcoming touch! Leslie, keep hiring great folks! Beds are perfect and new appointments very tasteful. Appreciate the access to a lobby pc! Thanks for being my home away from home!! See you soon!

Room Tip: all rooms were upgraded this summer, you can't go wrong!
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, December 22, 2013
Thank you for being one of our most loyal guests!! We are honored that you consider our hotel your second home. Have a wonderful holiday and we will see you in the new year!
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Cincinnati, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 4, 2013

Most of the time when I travel for work we aim to get a place as close to the working location as possible that is within the Marriott family. Courtyard by Marriott at the Nashville Airport was just that. I love the communal spaces that a Courtyard provides, the lounging areas are nice and the atmosphere is good.

My room was clean and spacious - I enjoyed the layout and the view of the pool and courtyard.

For a place to sleep and have a glass of wine before retiring to your room - the Courtyard by Marriott at the Nashville Airport is perfect. If you are going to Nashville for fun or to experience the city - this is not your hotel.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, December 22, 2013
Thank you for taking time to review our hotel! We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrior, Alabama
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
3 of 5 stars Reviewed November 25, 2013 via mobile

I recently stayed at this location for a two day workshop. While it may be convenient to the airport, the inconveniences for a workshop attendee on a schedule it is not convenient. They have no breakfast bar as does most other higher and lower priced hotels. They have a starbucks in the lobby which you can buy a breakfast. But they close at 10:00 am which is really inconvenient for a 45-min lunch break. So i went to kmart and bought some soup and other items to have for lunch si as not to have to drive ten mins to a fastfood joint. Having the starbucks open at lunch would really be helpful. The hotel does also offer a shuttle into town for $10 pp. not sure if that is one way or round trip. But it is better to drive and pay $5 for parking. The hotel was clean and did provide amenities as i needed (extra coffee, toothpaste) but their price is too much for what they do offer - a bed.

  • Stayed November 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLeslie, General Manager at Courtyard by Marriott Nashville Airport, responded to this review, November 27, 2013
Thank you for taking time to review our hotel. I am very sorry that we were unable to meet your needs during your stay. While our Bistro is not open for lunch, we do offer freshly made salads and sandwiches in our Market. I truly appreciate your feedback and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Nashville Airport

Address: 2508 Elm Hill Pike, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Nashville Airport 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Nashville Airport Hotel Nashville
Courtyard Nashville Airport
Nashville Marriott
Nashville Courtyard

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