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“A wonderful hotel with fantastic employees!” 5 of 5 stars
Review of Courtyard by Marriott Nashville Airport

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Courtyard by Marriott Nashville Airport
3.0 of 5 Hotel   |   2508 Elm Hill Pike, Nashville, TN 37214   |  
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Ranked #42 of 150 Hotels in Nashville
Evansville, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
“A wonderful hotel with fantastic employees!”
5 of 5 stars Reviewed May 1, 2011

We just returned from a Caribbean vacation that started with a stay @ the Courtyard Airport hotel the night prior to our 6am flight. My travel agent had booked us at another airport hotel but I switched to the Courtyard after a little research on Tripadvisor & seeing a discounted holiday rate that was almost $50 less. What a fantastic decision that was one of the hi-lights of our vacation.

Drew greeted us @ the check-in desk & was just fantastic. What an asset to your company, and an excellent employee. There was no additional charge to park in their lot while we were gone for the week & they keep a register with the vehicle information. We were expecting that we would have to take a taxi to the airport because we had to be there prior to their first morning shuttle run. Drew assured us that he would take care of us—not to worry!

Our room was fantastic. So clean, quiet, comfortable & beautifully decorated. The bed, bedding, and pillows were the best we’ve slept on in a long time. Even the towels in the bathroom were soft & perfect. We had a sitting area with a comfortable loveseat & although not needed on this trip the room had a wonderful workspace. We were surprised to find that we even had a small refrigerator.

Barbara was waiting for us with the hotel shuttle as promised in the morning and we were checking in @ the airport within minutes. Another fantastic employee & huge asset to your organization. So warm, friendly & helpful & the kind of person you feel you’ve known forever after just meeting. When we arrived back in Nashville the following weekend Barbara was there to pick us within 10 minutes after we called. We weren’t surprised that she remembered us & asked us all about our vacation.

We love this hotel and will always stay here when in Nashville & recommend to all of our friends. The location is so conveniently located just off Briley Parkway & although close to the airport, a great location for any Nashville destination. Just minutes away from restaurants, shopping, and even the Opryland area.

Thank you so much for helping to make our vacation so memorable & trouble free!

Room Tip: Close to the airport, but noise was not a factor!
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
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    84
    35
    8
    6
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50
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Gray, Tennessee
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 30, 2011

Stayed here for one night in Janurary. Found the staff friendly and helpful. Room was clean and spacious.

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2011

I do a lot of research before taking a vacation so when we needed a hotel in Nashville near the airport just for a one night stay before an early flight the next morning, price was my deciding factor. I have stayed at several hotels in the area but got a great price on Courtyard and since we only needed a place to sleep, booked it. What a great decision. Yes, construction was in progress but heard no noise, check in was set up in a conference room but the staff could not have been any better. Room was quiet, wake up call right on time, coffee ready in lobby and free shuttle to the airport was great. To top it off, they let me park my car in their lot while out of town a few days. What more could you ask for. This will be my new Nashville hotel of choice in the future. I look forward to seeing the finished remodeling project. Did I mention how good the entire staff was.

Stayed March 2011, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 9, 2011

We got a wonderful rate on this hotel, which is in a quiet area a few minutes from the airport. It is undergoing construction at the moment, but there was no noise and the only inconvenience was walking to the front desk through a "hallway" of tents - not a big deal at all. The people were very friendly and helpful. Check-in was super-quick. The room had a number of amenities we appreciated, including microwave and fridge (not sure if all rooms have this setup) and a 37" LCD TV. It was exceptionally clean and well kept - and I am a very picky traveler, so I was especially impressed. The bedding was soft and comfortable, but the bed was a little firm for my taste. Breakfast was pretty good for the price - though I do have to say that I've been to hotels with free breakfast buffets that were just as good or better. The internet was VERY slow, so if you have a lot of heavy downloading or video work to do, it might not be ideal. Overall, we really enjoyed the hotel, especially for the rate we paid. We will definitely be back.

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Top Contributor
263 reviews 263 reviews
67 hotel reviews
Reviews in 103 cities Reviews in 103 cities
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed January 4, 2011

We spent two nights here and enjoyed our stay. During one night the hotel ran into trouble with it's water boiler and hot water was lukewarm at best. They were working on repairing the problem, were very apologetic and made a gesture (discounted room rate on an already low rate) to make up for the inconvenience. It did. The room was comfortable. It's not a glamorous place but I don't expect that from Courtyard. I expect a clean comfortable room with nice work space and free internet. Courtyard never disappoints me. I'll stay here again if I'm in Nashville.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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East Tennessee
Top Contributor
150 reviews 150 reviews
50 hotel reviews
Reviews in 71 cities Reviews in 71 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed December 23, 2010

The hotel is a typical Courtyard property from years past with some changes towards the current concept. Location is near the airport and not too far from downtown or Opryland. The hotel is an interior hotel with ample public areas with computer terminals and areas to relax. Rooms are normal sized and clean and comfortable. Plasma tv and the usual good desk area.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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NJ
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 20, 2010

Stayed at the Mariott Courtyard Airport on 9/11/2010. Did what it was supposed to. Provided me with a clean room, comfortable bed and a place to print my boarding pass. The gentlemen at the front desk were very helpful when i was trying to figure out how to get to the Doubletree just down the road for dinner with a colleague. As others pointed out the airport is a 10-15 minute drive away and there are no restaurants within walking distance. Overall it was a very nice hotel. I would recommend but with caution: You better have a car to get you around.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Nashville Airport

Address: 2508 Elm Hill Pike, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Family Hotel in Nashville
#37 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Nashville Airport 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Nashville Airport Hotel Nashville
Courtyard Nashville Airport
Nashville Courtyard
Nashville Marriott

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