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“" Downstairs staff is awesome, housekeeping is a bit poor"” 4 of 5 stars
Review of Homewood Suites Nashville Downtown

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Homewood Suites Nashville Downtown
3.0 of 5 Hotel   |   706 Church Street, Nashville, TN 37203   |  
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Ranked #32 of 150 Hotels in Nashville
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“" Downstairs staff is awesome, housekeeping is a bit poor"”
4 of 5 stars Reviewed August 7, 2011

My husband had a conference in Nashville so we picked this hotel for convience to the convention center and Hilton points. Homewood and Embassy suites are our favorites because of the food and kitchenettes, as l am usually in during the day as he works.
Hotel is in a beautiful historic building, no parking except valet nearby but they have an arragement with a garage a few blocks down that is really reasonable for downtown. Besides you are within walking distants to all downtown action so you won't need to get the car that often,
Two issues l had is #1 the worst internet l have ever had in a hotel, maybe it's the granite walls (which is a bonus...very quite rooms) and sadly #2 horrible maid service, unlike the person below we are not too picky , and for the first time ever we changed rooms, only to a somewhat cleaner room. Then the first 2 nights we slept in late and had the do not disturb sign out, the 1st day they knocked anyway to ask if we needed anything, but even without the sign it was 4 days until we saw any service, and that day at 2 pm l finally called as we needed toels, tp ect... and at 4:30 finally went to the front desk and got the supplies we needed. We have never had this happen at a Hilton hotel before, so l'm sure there were scheduling issues or other things going on, l would give them another chance, the price is right for downtown and everybody downstairs was awesome!!

Room Tip: Just always ask, it never hurts be excited to be in their town!!
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  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSNashville, General Manager at Homewood Suites Nashville Downtown, responded to this review, August 15, 2011
Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. This is not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will give us a second chance if you visit our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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442 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Tennessee
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 3, 2011

Overall, the trip was fun. We went to see American Idol and we decided to stay the night at the Homewood Suites because it looked nice online and it was nice but I expected more. The duvet on the bed is too hot for summer and the beds really need a summer spread underneath the duvet. The valet parking is a bit steep but glad it was offered. The bed was more firm than I am used to and uncomfortable. However, it was very clean and well taken care of. The price is steep but they all are downtown... just don't seem to get what you pay for anymore.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ada, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 27, 2011

the employees were nice, friendly, efficient. the concierge was very helpful and knowledgeable. the room could have been a little cleaner, but i am very picky and check corners and under furniture. the pillows were wonderful and the bed was comfortable. very quiet.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 26, 2011

Two of us stayed for 4 nights in June 2011 during CMA Fest. We stayed our first night in Nashville at the Sheraton Downtown in a very smoky room so we were quite relieved when we checked in at the Homewood Suites, having previously stayed at this hotel 3 years ago. We had a 1 bedroom suite which was as large as an apartment. We booked this room using Hilton points. Having cooking facilities was great as we were a bit tired of eating out every night after being away for two weeks. All the staff we encountered were very friendly and helpful and made us feel extremely welcome and at home. We really enjoy staying at Homewood properties as we love that they provide breakfast, evening receptions and free internet.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, Missouri
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed July 22, 2011

We stayed in a one bedroom suite and had a great stay. Very nice free breakfast and better yet they have a great free dinner with wine and beer Monday thru Thurs. Suites have full kitchenettes. Comfortable beds. Staff was great. If you need anything just ask the front desk. Like most downtown hotel you pay for parking but the price is fair. 1 block from convention center. 4-5 blocks from restaurant and entertainment area. We will always stay here when we attend conventions.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Top Contributor
125 reviews 125 reviews
54 hotel reviews
Reviews in 62 cities Reviews in 62 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 16, 2011

Had a multi-day stay at the Homewood Suites in downtown Nashville.

This property is in a refurbed old (I'm guess the 1920s) office building. The architect did a beautiful job in re-doing the space. The suites are on the smallish side but not oppressively so. The hotel was full from a convention and the breakfast area was too small (same with the Managers Reception) for the number of people. Breakfast was okay (remarkably flavorful sausage) but nothing like some breakfasts I've had at Homewoods (the hotel at DEN remains tops in this category).

VERY helpful staff.

Parking is expensive, and self-park is three blocks away. Valet is around the corner from the hotel -- next to the overflowing garbage cans where I sat rats several times :shudder: (Is this a hotel or a city of Nashville problem?). Hotel is one-two blocks up the hill from Commerce street and the convention center. The hotel is not in an area where you'd want to wander late at night.

Hotel's internet was the worst I've had in a long time anywhere.

Would certainly stay there again, particularly when other downtown hotels were fetching $170/night and the senior rate here was $116.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville, Tennessee
Top Contributor
143 reviews 143 reviews
38 hotel reviews
Reviews in 55 cities Reviews in 55 cities
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed July 14, 2011

This was our first stay at the Homewood Downtown, for we have stayed all most all other hotels in downtown nashville we wanted to try someplace different. We were not dissapointed. It is a very modern facility in a historic building. Everything was fantastic. We did not use the valet parking, but chose to park at the Nashville Public Library, shhh, it is a secret. We loved the stay and will return.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Nashville Downtown

Address: 706 Church Street, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Nashville
#32 Spa Hotel in Nashville
#33 Business Hotel in Nashville
#37 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Homewood Suites Nashville Downtown 3*
Official Description (provided by the hotel):
As a guest of the Homewood Suites Nashville Downtown, we invite you to dream sweetly with one of the most comfortable beds you will ever experience - providing the perfect balance between comfort and support. In all of our suites you will be able to spread out in your spacious living room and cook meals in a fully equipped kitchen. All suites are also equipped with Hilton Family Exclusive alarm clock/radio with connection cable for personal MP3 player, laptop and other entertainment devices, large work desk with a comfortable, ergonomic Mirra chair by Herman Miller, two telephones with data port and voice mail, complimentary high-speed internet access, and 32 inch flat-panel HDTV. Our PrinterOn service enables our guests to send print jobs from laptops in their guestrooms directly to the hotel's 24-hr business center for pick-up at their convenience. We will start your day off with a complimentary full hot breakfast and when you are ready to unwind at the end of the day, feel free to join us at our welcome home reception Monday-Thursday evenings for a light meal and complimentary beer and wine. Why stay anywhere else when you can have value and all the amenities you need! ... more   less 
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Also Known As:
Homewood Suites Nashville Downtown Hotel Nashville
Homewood Nashville
Nashville Homewood Suites

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