I recently overnight stayed at the Aloft for a meeting the next morning. After the meeting was over, I charged my tablet on one of the high tables in the lobby (which feature charging stations). In my hurry to catch the airport shuttle, I left one of my charge cables in the charging station.
I called the next day to inquire whether or not one had been turned in or found. The manager came on line to say that yes they had, and that she would be shipping it out to me the next day at the hotel's expense.
A day or two later it was arriving at my home, and crisis averted! Talk about FANTASTIC CUSTOMER SERVICE!!!
Very clean hotel with modern vibe -- very glad I stayed here!
- Official Description (provided by the hotel):
- The Aloft Nashville West End hotel is located in the heart of Tennessee’s music scene right on Music Row. Our hotel features loft-inspired design, custom room amenities, and free high speed internet. We are currently under renovations with a scheduled completion date of mid April. ... more less
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- Also Known As:
- Hotel Indigo Nashville
- Indigo Hotel Nashville