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“Great room, secure parking, exemplary customer service” 5 of 5 stars
Review of Omni Nashville Hotel

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Omni Nashville Hotel
4.0 of 5 Hotel   |   250 Fifth Ave South, Nashville, TN 37201 (Downtown Nashville)   |  
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Ranked #3 of 151 Hotels in Nashville
Los Angeles, CA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great room, secure parking, exemplary customer service”
5 of 5 stars Reviewed September 3, 2014

We were passing through Nashville last night on a cross-country trip and, after much research, decided to stay at the Omni. It was a great choice. Every single member of the hotel staff we encountered was genuine and helpful - going above and beyond to make sure our stay was perfect.

I have an allergy to down and they put us on an entirely 'feather-free' floor. We ordered room service and weren't thrilled with one of the items, and it was immediately removed from the bill - no questions asked. Our toddler was sleeping when the room service arrived and the server went out of his way to be quiet and not wake her. The room was very clean, the pool area is gorgeous and the pool wasn't over chlorinated (there's also a bar up there with great not-too-sweet margaritas!). We didn't use it, but the gym looked huge and very well equipped.

We're crossing the country because we're moving and have the car packed with some of our favorite things, as such, secure parking is really important. If you self-park, the garage is a block away, but if you valet, your car is parked in the building's lot which only the hotel staff have access to. It was great to be able to leave our valuables in the car and not worry for a moment about them.

Also, I found the lowest rate I could online (expedia, priceline, etc.) and then called the hotel directly to book it and the rate they quoted was actually lower than what I found online.

Overall, fantastic stay!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashvilleHotel, Front Office Manager at Omni Nashville Hotel, responded to this review, September 8, 2014
We couldn't be more thankful for you taking the time to review our hotel and for sharing your experience with others. We are so glad you had a great stay and that we were able to make you feel safe and comfortable. Looking forward to the next time around!
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2,210 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
New York, United States
1 review
5 of 5 stars Reviewed September 3, 2014

For our second annual girls trip weekend, we had a blast staying at the Omni Nashville. When we were booking the trip, we decided to splurge and it was well worth it. The hotel was beautiful and in a great location. The staff was extremely friendly and accomodating, the food buffet at Kitchen Notes was fantastic, and the gym was well equipped. Highly recommended!

  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, United States
1 review
5 of 5 stars Reviewed September 3, 2014

My husband and I stayed here for a quick getaway and had a really great experience! We had the basic room and it was nice and clean. Our room was very quiet and we had a great view. The outdoor pool was a big plus and a lot of fun.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 2, 2014 via mobile

Stayed here for a meeting...not impressed with the rooms for the price. Much better choices in the area. Upside is that the walk to the nightlife is only a couple of blocks and Bridgestone Arena is right across the street.

  • Stayed August 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is fab hotel, big comfortable room and very friendly staff. Was here for a 10days on a business trip, barlines is great for snacky bar food and room service was fast and efficient. Great location, close to all the action and an abundance of bars and restaurants.

The only down side to this hotel is that at the weekends you get a lot of bachelor and bachelorette groups and the pool area resembles a Vegas wet republic party. Standing room only and a line to access. Not exactly the relaxing swim I was hoping for.

Stayed August 2014, traveled on business
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Montgomery, Texas
Top Contributor
73 reviews 73 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 2, 2014

What a great hotel in downtown Nashville! Has the feel of a big city hotel with southern style and touch. Connected to the Country Music Hall fame is fun and you get a glimpse of some of their exhibits.We had a large suite overlooking downtown. It was so nice we didn't want to leave! Everything was first class. Easy walking distance to everything downtown. Valet service was fast and courteous.

Room Tip: the suites are worth the extra $$$
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashvilleHotel, Front Office Manager at Omni Nashville Hotel, responded to this review, September 8, 2014
We are so happy your trip was an enjoyable one with us while in Nashville. Thank you for your kind words and hope you can come see us again really soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Covington, Louisiana, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

the hotel is absolutely beautiful. we recently had the pleasure of staying there and the location was perfect and the rooms gorgeous. there were several conferences in the hotel and you never worried about finding room to have a meeting somewhere. very new!

Room Tip: ask for the optional upgrade... you'll be surprised you might just get it... we did!
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Nashville Hotel

Address: 250 Fifth Ave South, Nashville, TN 37201
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 151 Hotels in Nashville
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Omni Nashville Hotel 4*
Number of rooms: 800
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