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“good” 4 of 5 stars
Review of Omni Nashville Hotel

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Omni Nashville Hotel
4.0 of 5 Hotel   |   250 Fifth Ave South, Nashville, TN 37201 (Downtown Nashville)   |  
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Ranked #3 of 150 Hotels in Nashville
Proctor, United States
1 review
“good”
4 of 5 stars Reviewed March 26, 2014

Very good quality for all services, only I would of liked free Wi-Fi in rooms. Location was excellent, pool and hot tub were excellent, very convenient to Country Music hall of fame. Very close to all restaurants, shops etc.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 31, 2014
Thank you for your review. We are pleased to hear that overall your stay was an enjoyable one. If you are interested in complimentary Wi-Fi, please sign up for our Omni Hotels & Resorts' Select Guest program. This unique rewards program includes complimentary Wi-Fi, morning beverage and newspaper delivery, plus shoe shine and laundry press. For more details please visit omnihotels.com/SelectGuestProgram. We hope to see you again soon!
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1,623 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
West Palm Beach, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2014

If you're in Nashville, I highly recommend a massage from Leesa at the Spa at the Omni Hotel in Nashville. She was amazing. I love a great spa experience and I would put Leesa in the top five massages I've ever had. We're headed back in June and I'm counting the days until I can see her again.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 31, 2014
We are delighted to hear your stay at the Omni Nashville Hotel exceeded your expectations and was such a memorable experience. We will ensure Leesa and the Mokara Spa team receives your feedback as well and we look forward to seeing you again when your travels bring you back to our area.
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Dodgeville, United States
1 review
5 of 5 stars Reviewed March 26, 2014

Due to a small miscommunication, our room was not cleaned one day. Instead of giving me the run around and a quick apology, the person I talked to on the phone made sure we had fresh towels, etc. delivered to our door within minutes, she then sent us a complimentary bottle of wine and candies with a hand written note of apology. She far exceeded my expectations!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 31, 2014
Thank you for taking a moment to provide us with feedback from your recent stay at the Omni Nashville Hotel. We are pleased to hear that your expectations were exceeded and you found the staff to be so wonderful as well. We're glad you enjoyed your time in Music City and look forward to seeing you again when your travels bring you back to our area.
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Top Contributor
52 reviews 52 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 25, 2014

Great location to see a concert and then hit Broadway. Literally a few blocks from each. Hotel was nice, service was good and rooms were adequate. Pool looked nice but was a bit too cold to enjoy. I would stay there again.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 26, 2014
Thank you for your review. We are pleased to hear that overall your stay was an enjoyable one and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 25, 2014 via mobile

We stayed at the Omni Nashville while attending a conference at the neighboring Music City Center. The Omni is a large new hotel with top notch facilities, rooms and amenities. It is convenient to everything downtown, most importantly the Music City Center convention facility which is also brand new, huge and state of the art in every way. The Omni has lovely, spacious guest and enormous lobby and public rooms. The hotel was very busy throughout our 5 night stay, but service was very good, friendly, professional, yet not overwhelming as is the case in some hotels. We liked the fact that everything downtown was walkable. So many great restaurants in Nashville Notably Rolf & Daughters, City House and Husk). The hotel is joined to the very interesting Country Music Hall of Fame museum. Be sure to check out the Hatch Snow Print store in the lobby areas. Good restaurants, and very tasty room service breakfast. You can't go wrong selecting this hotel in Nashville.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 26, 2014
Thank you for taking time to post your positive feedback from your recent visit to our hotel. We're pleased you enjoyed your stay and hope that when your plans bring you back to Nashville, you will give us another opportunity to welcome you back!
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Athens Tn, United States
1 review
5 of 5 stars Reviewed March 25, 2014

As always great stay , I stay at the Nashville Omni when I can. The hotel service is excellent . The staff is friendly and very helpful. The Omni is in the heart of downtown Nashville and is close to many of the music city attractions .Also there are several restaurants within walking distance of the Omni . I also enjoyed breakfast at the Omni. A great place for a business meeting or to just meet friends for drinks.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 31, 2014
Thanks for taking a moment to provide some feedback of your recent stay at the Omni Nashville Hotel. We are very glad you enjoyed your stay and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beatrice, Nebraska
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 25, 2014

Stayed here as part of a conference package but the minute we got there we felt like we were one of the most coveted guests they had. From the valet service (every single one of them were super!) to the front desk and bell service and housekeeping, we never encountered anyone who wasn't friendly and helpful.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniNashville, Manager at Omni Nashville Hotel, responded to this review, March 31, 2014
Thank you for your feedback! We are delighted to hear you had such a "wow" experience at the Omni Nashville Hotel and we definitely look forward to welcoming you back when your travels bring you back to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Nashville Hotel

Address: 250 Fifth Ave South, Nashville, TN 37201
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 150 Hotels in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Nashville Hotel 4*
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