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“First time reviewer .....STAY HERE!!!” 5 of 5 stars
Review of Omni Nashville Hotel

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Omni Nashville Hotel
4.0 of 5 Hotel   |   250 Fifth Ave South, Nashville, TN 37201 (Downtown Nashville)   |  
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Ranked #3 of 149 Hotels in Nashville
Chicago, United States
1 review
1 helpful vote 1 helpful vote
“First time reviewer .....STAY HERE!!!”
5 of 5 stars Reviewed October 8, 2013

Best hotel i have stayed in for a long time, staff were amazing including Robert the barman down by the outdoor terrace pool which was fantastic. Perhaps the best aspect was location, 3 -4 minute walk to the main strip but not loud at nighttime. plus the self park for $18 is cheap and just across the road. The room decor was fantastic, quaint and modern at the same time, and the bed was huge. I like to think i travel internationally and nationally a great deal, but i have never been so impressed with a hotel room and hotel staff before. great job!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,985 reviews from our community

Traveler rating
    1,503
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Ludlow, Massachusetts
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 5, 2013 via mobile

Stayed here the second night it was open. Great decor and comfy bed. Room had floor to ceiling windows with great view. Cool library where cocktails come to you. Staff was very cheerful. Would definitely stay here again as we were only here one night,

Stayed September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, United States
1 review
4 of 5 stars Reviewed October 5, 2013

New Hotel...stayed the first night open while they were working the issues through...they learn fast...all issue were addressed promptly and corrected by the second night. The staff has been well trained in customer service and satisfaction.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, United States
1 review
5 of 5 stars Reviewed October 5, 2013

The Omni Hotel just opened in Nashville. It's in a great location right near Broadway and around the corner from the Country Music Hall of Fame, the convention center and hockey arena. The facility if comfortable, well appointed and functional. The staff is dedicated to great service! I recommend this property for business or leisure.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 5, 2013 via mobile

I usually enjoy staying with Omni hotels, this has been the worst. Nice property, location is so so, customer service is the worst. Do not stay here, at least until they work out the kinks, so give it about a year. Nobody knows what they are doing. Housekeeping offered turn down service only once during my 5 night stay and it was at 1030 pm. Guest services will argue about the select member services that they offer because they don't know what is offered to which level. They're not properly staffed in each department. There's 5 bellman hanging out in the lobby chatting. No pool attendants, towels or bar staff at the pool even though it's 86 degrees outside and the hotel is sold out on their opening week. No-one can figure out how to get out to the pool because the door is not marked and the guests don't realize they need their pool key to gain access to the pool. The cafe is horrible, the worst food! Don't eat there. It's gross, cold and overpriced, much like the rooms.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, United States
1 review
3 of 5 stars Reviewed October 4, 2013

The hotel was beautiful and most of the staff was friendly. I was annoyed that after a certain time the only way to get bottled water was to call in-room dining. I had to pay over $8 for a 16oz bottel of water (after service charges and auto-gratuity).

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed October 4, 2013

This hotel had just opened on the day we arrived. I had anticipated that there would be problems related to them not having experience in actually functioning with real guests. I was very impressed with the abiltiy of the staff to function at such a high level. I did not have any trouble with equipment in my room. Everthing went smoothly. It was great!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Nashville Hotel

Address: 250 Fifth Ave South, Nashville, TN 37201
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 149 Hotels in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Nashville Hotel 4*
Number of rooms: 800
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