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“Great place to stay!” 5 of 5 stars
Review of Home2 Suites by Hilton Nashville Airport

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Home2 Suites by Hilton Nashville Airport
2.5 of 5 Hotel   |   832 Royal Parkway, Nashville, TN 37214   |  
Hotel amenities
Ranked #27 of 150 Hotels in Nashville
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed May 29, 2014

We booked this last minute. It had the best rate of any hotel in the areas of Nashville that we were looking at. We called when we were on the way to see if we could check in early and they said sure. We arrived to a friendly clerk and were in our room in five minutes. The room was super clean (looked brand new) and the kitchen area was great. I couldn't have asked for more and was very surprised at how nice it was. Ten minutes to downtown or Opry Mills area.

The only con that I can think of it that we heard a plane taking off from the airport twice but it wasn't loud and didn't bother us at all.

Great Stay!!!! Will stay there again when we are in Nashville.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, June 2, 2014
It was a pleasure for us having you as our guest. It is a great pleasure to receive this kind of feedback, please be assured that I will share your comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    78
    38
    15
    10
    4
See reviews for
33
32
7
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Hickory Hills, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Hilton products rarely disappoint, this hotel was no exception. Very new - loved the bright colors and modern decor. Rooms were attractive, very clean, had great bedding. Complimentary breakfast was typical but good. It is about a ten minute drive to downtown Nashville, which for my friend and I was not an issue.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, June 2, 2014
We very much appreciate your comments regarding your stay at the Home2 Suites Nashville Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 29, 2014

Cool new concept by Hilton. I have stayed in several H2s and this one is slightly below par:
- room is a little smaller but could be due to airport location
- the ac in the room worked all night and couldn't cool it
- staff is average
- breakfast is advertised as hot but it's packets of frozen omlets that you cook yourself
This hotel is convenient for road warriors but is by no means exceptional.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, June 2, 2014
Thank you for your recent stay at the Home2 Suites Nashville Airport. I would like to apologize if your stay was less than exceptional. We pride ourselves on making sure all of our guests needs are met.
Your feedback has been a vital tool, on improving the brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2014

This is a nice, new, very clean hotel. My room was quiet, and the bed was very comfortable. This hotel has some decent amenities, and a friendly and helpful staff, however it is very expensive for what you get in my opinion. Depending on what a good night's sleep is worth to you, this may be the place for you. I however have a hard time justifying $189 a night for a room with a double bed.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Home2 Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, June 2, 2014
I would like to take this time to personally thank you for staying with us at the Home2 Suites Nashville Airport. We know that you have many choices when traveling and your business is very much appreciated. We hope you enjoyed your stay, and that our hotel property and staff exceeded your expectations.

In order to continually improve upon our product and services, we rely heavily on feedback from our guests.
Your feedback has been a vital tool to us and we thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed May 26, 2014

New hotel near the airport. We were in Nashville to visit the city and wanted to stay at an affordable hotel near downtown. This hotel fit the budget and was a quick 12 minute drive to downtown. Rooms are new and clean, breakfast is decent (mainly cold items), and staff was friendly. Parking and WiFi are free. Only thing lacking is a restaurant/bar at the hotel. Would recommend for a stay in Nashville.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Front Office Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, June 2, 2014
Thank You for staying at the Home2 Suites Nashville Airport. We loved having you here. Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 26, 2014

Hotel is very nice, clean, and staff are nice however.. Our air conditioner did not work properly so you come back to a hot room, you sweat all night long, and everything in the room feels damp! We had someone to come fix it three times. The bed is also not a queen, more like a full and it is not the fluffy hotel bed like expected. You are given only two pillows for two people, the bed is not comfortable and the blankets are thin (which I guess was good since we were
sweating all night) The breakfast is good for the healthy eaters they have oatmeal with fruit, cereal, grits, buckwheat waffles. However that's not my type of breakfast but that's just my opinion. Other then that it is a nice hotel, the pool is clean and the outdoor areas are nice on a cool night. I would mostly not stay at another home2. I'm a holiday inn traveler and ventured away for one trip and I will not do that again

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Front Office Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, June 2, 2014
Thank you for staying at the Home2 Suites Nashville Airport. We would like to apologize if your stay was not exceptional. We take all feedback as a tool to improve the propety and ourselve. Feedback like yours, assists us in improving on a daily basis.
Thank you again, and we hope that you come back to see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonesborough, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 25, 2014

My family and I was excited to be trying Home2 Suites for the first time. We should have known things were not going to be good when my wife stood at the counter and waited while the clerk, Justin, finished watching a game re-play on the TV in the lobby. After we finally got checked-in, we went up to our room (208) to unpack. The suite was clean and we were impressed with the room layout. That was until we looked at the size of the bed. The bed that is advertised at as a queen looked more like a full or a double, We decided the bed was too small, so we went to the front desk to ask for either a different room or a refund. Once again we had to wait for Justin to stop watching TV and wait on us. As my wife was trying to tell him about our concerns with the size of the bed, Justin was looking over her head and still watching the game on TV. Without even letting her finish, he told her all the beds there were the same size. I told him that we have a queen size bed at home and the bed in the room was not close to the same size as ours. He responded by saying, "Yeah, there are different sizes of queen beds, I have sleep in some that are a little bigger too." Not knowing what else to say, my wife once again said the bed was too small and asked for a refund. He quickly said we could not have a refund. At that point, I started hunting for a Hilton number to call, but then he said he could call his manager to see if we could get the refund. To our amazement, he waited for a commercial break before he picked-up the phone and called someone. He came back and said the manager said we could have the refund if we did not "dirty the room". Before going back to the computer and completing the refund, Justn then told us "I just want to warn you, we are 95% booked for tonight so you are going to have a hard time finding another room around here." Things worked-out good for us anyway. We decided this experiance was our sign to forget going sight-seeing in Nashville and we drove to Henry Horton State Park and had a great time and the perfect room at the inn. On this trip, not only did we get to experiance some great hiking trails, we also learned that queen size beds apparently come in smaller sizes!!

Room Tip: These suites will work great for you as long as you plan on a double instead of a queen.
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Toya T, Front Office Manager at Home2 Suites by Hilton Nashville Airport, responded to this review, May 31, 2014
Thank you for taking the time out of your schedule to write a Trip Advisor Comment regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Home2 Suites by Hilton Nashville Airport

Address: 832 Royal Parkway, Nashville, TN 37214
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 150 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton Nashville Airport 2.5*
Official Description (provided by the hotel):
The Home2 Suites Nashville/Airport is located off of I-40 in Nashville's Airport district. Situated less than 12 minutes from downtown Nashville's entertainment district and only a short shuttle ride to Nashville International Airport.Within close proximity to our Home2 Suites Nashville/Airport hotel, you'll find a range of local businesses. So if you're staying here on business, your meeting or conference won't be far away. Some of the corporations nearby include: Gibson Guitars, Aladdin Industries, Suntrust, Deloitte, Dell Computers, Genesco Inc., HCA, Summitt Medical Center, Kroger, Thomas Nelson Publishers. Nashville attractions in close proximity to the hotel are: Grand Ole Opry, The Hermitage "Home of our 7th United States President, Andrew Jackson," Nashville Shores, Lebanon Prime Outlet Mall, Music Row, The Ryman Auditorium, The Bridgestone Arena "Home of the Nashville Predators," LP Field "Home of the Tennessee Titans 2008 AFC South Champions," Country Music Hall of Fame, The District Downtown. The Home2 Suites Nashville/Airport hotel offers a warm, inviting welcome, coupled with amenities to help you relax and prepare for your visit the Music City. Our guestrooms feature: Queen beds with plush bedding, Large executive desks with ergonomic chairs, Complimentary wireless and wired Internet, Complimentary local phone calls, Luxurious bath products. To help with all the necessities of home and more, the Home2 Suites Nashville/Airport boasts: Complimentary,Healthy Buffet, Complimentary Airport Shuttle Service, Indoor pool, Spin2 Cycle center equipped with the latest Star Trac equipment and 24-hour laundry facility, 24-hour Home2 Market, Outdoor Grilling area, and Firepit area. The Home2 Suites Nashville/Airport hotel has: A separate meeting space, Audio/Visual,and Catering Services. Even if you're in Nashville to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. ... more   less 
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