First and foremost, the staff was out of this world. They really were probably some of the nicest, most accommodating staff I've encountered in a hotel. Everyone always holds the doors for the guests, says good morning/afternoon and asks how everything is.
Now for the hotel itself. I feel it's been under construction for far longer than it should. The rooms are way too small for 4 people. And the outside corridors and elevator are old and tired. In addition, the one night I swear there was a "spring break" type party going on for hours outside. Some of the guests I overheard addressing the rowdy individuals themselves. I saw no help or assistance from the hotel to keep things in order. Which was surprising.
The breakfast was good and offered hot items, which was nice. The location is fantastic for walking to Broadway and other locations downtown. If you're willing to deal with the construction and worn look of the exterior of the hotel, it is a good spot for the price. However, if you're used to a little more high end, I would choose another location.
Again...the staff was very nice and went out of their way. Thank you to each of them during our trip this past weekend.
- Official Description (provided by the hotel):
- The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more less
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- Also Known As:
- Best Western Downtown Hotel Nashville
- Best Western Nashville
- Nashville Best Western