We had come from a very nice Best Western in Savannah , so decided to try this one as the location for Nashville center was so good , We arrived , it was freezing temperatures unfortunately, the young lady on the desk was unwelcoming and surley, we checked in and were shown to our rooms ,which we were told had been refurbished , on the contrary , they were dingy and dirty , we all had bites , we assume they werebed bugs (yuk), the rooms were very cold and the keys werent working properly , ,we reported this to reception and were greeted with , it must be you , they work fine , have to say most of the staff were very nice ,the porters and dining staff were very helpful and polite , we saw the same girl on checkout and she was just as miserable and unfriendly , would not reccomend this depressing dingy hotel ever.
- Official Description (provided by the hotel):
- The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Downtown Hotel Nashville
- Best Western Nashville
- Nashville Best Western