I had made this reservation months in advance, yet when checking in the hotel clerk tried to charge me much more as there was an event at the convention center. I had my copy of the reservation with a total price and a confirmation #...yet she continued to stand by her decision. I finally did get her to call a manager who did convince her that she needed to honor my reservation. She was very rude and I would not stay here again. Also the parking is done by attendants and cars are double and triple parked, so it may take quite awhile to get your car.
- Official Description (provided by the hotel):
- The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Downtown Hotel Nashville
- Best Western Nashville
- Nashville Best Western