We stayed at this property in late January and were so pleased with the staff, their service and the property!! It is a new beautiful Marriott property, and the staff is fabulous! A big thank you to Manager Leah, Casey, Nesey, Alita, Joslyn, Chelsea, Michele, Tavaris, Robert, Holly & the entire staff. Casey met us in lobby and insisted on carrying our luggage to our room. Then staff brought us a welcome package.....candy, bottled water, etc! What service! Wow!! The rooms are large & fabulous! Great place for extended stay!(We didn't want to leave and plan on returning!) Beds are very comfortable. Full kitchen has granite and stainless appliances!! Cleaning staff is super. Rooms were immaculate every day!
The staff can't do enough for you.. It was like Ritz Carlton service! We loved the indoor pool. Location is very close to airport and convenient to everything else. Front desk has yummy fresh baked cookies every night & will deliver them if needed!! Michelle had Robert bring us some to the pool one night. Every day we continued to be impressed . The staff continually asks, "What can we do for you?" Leah is a great manager & employees are happy working here!! You will be happy, too! Go ahead and plan a trip to Nashville & stay here! If you have never visited, Nashville is a spectacular city.
Todd & Lynda 1/26-1/29/13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Let me start by saying it means the world to all of us here at the TownePlace Suites that you would take the time to write about your stay back in January! Not only did you remember names but you elaborated about your stay for the world to see. I want you to know that Trip Advisor can make or break businesses and for you to go the extra mile the way you did for us is amazing. You compared our service to Ritz Carlton and Leah Blackmore (GM) stated that this has always been a goal of hers, so at our employee meeting she read your comment to the team and insured everyone that we have it in us to “Be the Best”. Thank you again for writing about your stay and we hope to see you again here at the Towneplace Suites Nashville Airport.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.