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“Good location, friendly staff, clean, comfortable rooms” 4 of 5 stars
Review of Hilton Garden Inn Nashville Airport

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Hilton Garden Inn Nashville Airport
3.0 of 5 Hotel   |   412 Royal Parkway, Nashville, TN 37214   |  
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Ranked #36 of 149 Hotels in Nashville
Pittsburgh
Top Contributor
132 reviews 132 reviews
34 hotel reviews
Reviews in 51 cities Reviews in 51 cities
83 helpful votes 83 helpful votes
“Good location, friendly staff, clean, comfortable rooms”
4 of 5 stars Reviewed November 12, 2012

Had a nice stay at this hotel. Used the pool and fitness facility - both in excellent condition. Rooms were clean, bed was comfortable. At check-in and check-out, staff was quite friendly. The desk clerk even found me a knife and plate for a snack I had brought with me. Good location for the airport, Grand Ole Opry and easy access to downtown. Microwave and refrigerator in the room, which is always a nice extra.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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330 reviews from our community

Traveler rating
    126
    110
    58
    21
    15
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75
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Lexington, Kentucky
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2012

This hotel advertises adjustible beds like the sleep number commercials but they do not work and are uncomfortable.
Second floor was very noisey had to move due to elevators and ac units.
No ice on every floor.
Hot breakfast was nice with made to order omelets but cost extra.
There are many nicer hotels in this area would not stay here again.

Room Tip: Avoid the hotel until they get new mattresses.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David N, Director of Sales at Hilton Garden Inn Nashville Airport, responded to this review, November 15, 2012
Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We will take your comments under consideration as we continually work to improve our guest experience. However, we’ve worked with our maintenance team to ensure that all of our beds are in full working order. Again, I apologize for the inconveniences and we hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Top Contributor
133 reviews 133 reviews
101 hotel reviews
Reviews in 73 cities Reviews in 73 cities
273 helpful votes 273 helpful votes
2 of 5 stars Reviewed October 26, 2012

Friendly staff, but the property is very average and getting long in the tooth. Before I talk about the problems, let me say that they had hot water and in room coffee. Breakfast was very good, but not quick. I did have 1 clean bed to sleep in.
Problems: No paper by the door and ALL egg dishes are to order only which means breakfast can take a long time when the place is busy. They only have one cook, but he was good. I still prefer the properties that put a paper under my door to read with the in room coffee. It's also nice to get a quick scrambled egg when I'm in a hurry. This place struck out on both counts.
With my Hilton status, I was surprised that my pre assigned room was 2 doubles instead of a King. Turns out that I was lucky, because one of the beds had obviously not been changed. The "conserve" card was on top of the spread and the sheets underneath were slept on. The other bed was fine. That's 3 strikes in my book.
The next time I need a place close to the Nashville Airport, I'm going to try the Hampton around the corner.

Room Tip: Don't expect a king just because you are diamond and have it in your profile. Better call ahead...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
Top Contributor
136 reviews 136 reviews
41 hotel reviews
Reviews in 57 cities Reviews in 57 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 19, 2012

This is a great location close to the Airport. The staff is super friendly. The restaurant serves very good food. It's a great place to stay when you need to fly out early the next morning. I will definetly stay again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, KS
Top Contributor
152 reviews 152 reviews
111 hotel reviews
Reviews in 92 cities Reviews in 92 cities
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed October 18, 2012

Just stayed one night while in town on business. Everyone was very friendly. The room was spacious, clean, and updated. The hotel was in great shape. The bed was very comfortable. There was an endless number of television channels to choose from. I had the short ribs for dinner and they were very good. Ok, I give them a B+, but they were $15 not $30. I was very impressed. Overall, a very nice consistent HGI, but better than your average. I would recommend if needing to stay close to the airport

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2012

We only stayed here one night but it was beautiful. The beds were very comfortable. Staff was friendly and the bar and rest were great. It was close to everything and I would definately stay there again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 24, 2012

I'm a big fan of the HGI brand. I would not count this one among its top properties, though. Room maintenance was lacking, as was attention to housekeeping detail. That's unusual for HGIs. Breakfast featured a nice selection, but required all eggs--even the old standby, scrambled--to be cooked to order, which slowed the process. The area seemed safe; I had no issues with noise, as other reviewers did. All in all, a clean, comfortable room for a fair price.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Nashville Airport

Address: 412 Royal Parkway, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Nashville
#34 Business Hotel in Nashville
#37 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville Airport 3*
Number of rooms: 110
Official Description (provided by the hotel):
Deluxe accommodations, friendly service and a relaxed Tennessee-style atmosphere await guests of the Hilton Garden Inn hotel in Nashville. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary high-speed Internet access, in-room hospitality center with microwave, refrigerator and coffee maker, two dual-line phones with voicemail and data ports, large work desk, Mirra® Ergonomic chairs, On Command® video and games, complimentary HBO®, complimentary USA Today® each weekday morning, indoor swimming pool, newly renovated fitness center and a 24-hour complimentary business center with secure PrinterOn® printing. ... more   less 
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Also Known As:
Hilton Garden Inn Nashville Airport Hotel Nashville
Nashville Hilton Garden Inn
Hilton Nashville

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