Love this hotel. Stayed a week while on a sightseeing vacation of Nashville. Top notch service, cleanliness and perfect location. An excellent free breakfast is offered each morning with a wide array of healthy choices. It was great to return to a clean room and be greeted by friendly staff at the end of each day.

The previous review apparently referred to my wife and I. We arrived in Nashville without making reservations and found many hotels with no vacancies. When we arrived at the Green Hills hotel, we were offered the only remaining room which was a smoking suite. My wife has asthma so that was not an option. The young man at the desk was very kind and searched on line for a vacancy at another hotel in the area. When he found a vacancy, he called to verify and then printed a map to assist us in finding the hotel. He cojldn't have been nicer. I believe the previous review was written by someone with an agenda.

I've stayed at the property several times. The entire staff provides excellent service, Each time I've stayed I needed something special or extra time. They have come through like champs everytime. The rooms are large and provide great space for a single traveler or family. The location is terrific with Green Hills mall next door and a large assortment of restaurants. Next time I'm in Nashville I will definitely stay at the Hampton even if it's out of the way.

Customer service is excellent. The location is great for restaurants and the mall and I have always felt safe in the area. The rooms are nice (not amazing but nice) and have above average toiletries for guest. Breakfast is better than most. Parking is limited, but I've always been able to find a space. I prefer to park in the front, especially if getting in late, but there is additional parking under the hotel (nice if raining or very cold) and parking behind the hotel (least favorite place to park as it is the most isolated option.)

This hotel often does not participate in many of the hilton honors promos, so if you are expecting double points or discounts you won't get them. They also don't offer a government rate or it is the same as the normal rate.