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Embassy Suites Hotel Nashville at Vanderbilt
3.5 of 5 Hotel   |   1811 Broadway, Nashville, TN 37203   |  
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Ranked #20 of 149 Hotels in Nashville
Snellville, United States
1 review
“Nice”
4 of 5 stars Reviewed December 4, 2013

This is a nice hotel. The only thing I would of preferred are thicker blankets. The microwave did not work properly. Other than those two things, our stay here was great. The breakfast was nice in that you are able to request custom made omelets.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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530 reviews from our community

Traveler rating
    271
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137
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bay City,MI, United States
1 review
5 of 5 stars Reviewed December 3, 2013

Good time,great location, super evening reception and free deluxe breakfast, shuttles a plus. there are plenty of good nightlife locations at the hotel site so it is not always necessary to go downtown

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, General Manager at Embassy Suites Hotel Nashville at Vanderbilt, responded to this review, December 9, 2013
Good to hear you enjoyed your stay, we hope to see you back the next time you're in Nashville!

Best Regards,

Scott Balmaseda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, United States
1 review
1 of 5 stars Reviewed December 3, 2013

Online description noted room would have bathrobes... none were in room when we arrived. Called requesting 2. Was told there was likely only 1 in housekeeping.... some time later one bathrobe was delivered with comment that when another one became available it would be sent up. Never received another bathrobe. Asked for 2 extra pillows and was provided one. The noise in this hotel was beyond anything I have ever come into contact with before. Could hear person in next room just having a normal conversation thru the bathroom vent. could hear the other people in the other room up all night until 4 am. Did NOT SLEEP. Vents in hotel at numerous locations were filthy. In the main lobby and in our room. Elevators were out of order. We left a night early bc we did not think we could tolerate another night in this horrible hotel. Have not had this bad of an experience in many years. Was very disappointed. The Emabssy Suites we stayed at in Chattanooga was superb and that is why we chose this one in Nashville. Will now be hesitant to stay at any other Embassy Suites.

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, General Manager at Embassy Suites Hotel Nashville at Vanderbilt, responded to this review, December 9, 2013
Dear Beth,

Please accept our sincere apologies for the disappointing service and noise disturbance during your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We are also checking out website to try and locate the error regarding having bathrobes in our suites. Should you return to our area in the future, we would love to have you back so we may better demonstrate the quality stay you expect and deserve.

Best Regards,

Scott Balmaseda
General Manager
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athens, United States
1 review
5 of 5 stars Reviewed December 3, 2013

excellent place to stay for events at bridgestone, the shuttle service is excellent front desk staff very friendly. i would highly recomend using the valet parking. self parking is o.k. but only if you have a small car

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, General Manager at Embassy Suites Hotel Nashville at Vanderbilt, responded to this review, December 9, 2013
Thanks for choosing Embassy Suites, we hope you will return!

Best Regards,

Scott Balmaseda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 2, 2013

Let me just say that I am usually a big fan of Embassy Suites but this one had some problems. They were fully booked when we were there and it was chaotic. The staff were great-they went out of their way to be helpful, friendly and accommodating. Everyone, from housekeeping to front desk to valets, were great. The rooms were a problem though. None of us slept well at all-the room was noisy! Not just a little noisy-street noise, bathroom and hallway noise were constant. There were several athletic teams in the hotel that were up late celebrating up and down the halls, the elevator dinging was constant and the toilet ran all night. The mattresses were very soft and both of us were sore by morning. Staff did their best to make our stay pleasant and the location was perfect for our purposes. The hotel shuttle was very convenient and the driver friendly and knowledgeable about the area. Prices were good for Nashville but Nashville prices tend to run a little high.

Room Tip: Pick a room on a higher floor, away from the elevators. Rooms close to Broadway have street noise.
See more room tips
  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, General Manager at Embassy Suites Hotel Nashville at Vanderbilt, responded to this review, December 9, 2013
Dear Elizabeth,

Thanks for being our guest and for sharing the kind words about our staff along with feedback on your experience. I'm sorry that noise and a soft mattress kept us from being able to deliver the type of experience our guests expect and deserve. We hope to see you back the next time you are in town so that we can better deliver on that promise.

Best Regards,
Scott Balmaseda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2013

We took a large group to the Embassy Suites Vanderbilt and had a really good experience. The hotel staff ensured that all of our needs were handled smoothly, which isn't easy with a huge group like ours. The rooms are spacious, clean and comfortable. They all have mini fridges, which is a huge plus for us. Hotel is situated a short walk from a ton of great restaurants and bars with live music, so the location fit our needs great. The free breakfast in the morning hit the spot before our long day ahead.

Room Tip: Stay on a lower floor so you can hear the live music more as you're falling asleep.
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott B, General Manager at Embassy Suites Hotel Nashville at Vanderbilt, responded to this review, December 9, 2013
Thanks for sharing the kind words about our staff and for placing your trust in our hotel for your event. We hope we will have the opportunity to host your group again the next time they are in Nashville!

Best Regards,

Scott Balmaseda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2013

Room was spotless, staff from front desk on were incredibly friendly. Hotel provided shuttle service to Bridgestone Arena where we attended the George Jones Tribute concert ( which was awesome beyond belief). The breakfast is always good with the exception this one time of the waffles- they were very heavy. Usually they are great. We love this hotel. Lots of places in walking distance too.

Room Tip: Rooms closer to balcony tend to be little noisier when the night time party folks come in at 3 am, o...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Nashville at Vanderbilt

Address: 1811 Broadway, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Nashville
#13 Family Hotel in Nashville
#19 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Nashville at Vanderbilt 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville Tn
Nashville Embassy Suites

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