Customer service at check- in was less than satisfactory. The attendant acted so busy however we were the only people checking in at that time. She didn't even make eye contact. The staff was very rude and told us they had no availability until I told her that DoubleTree said they did and sent us there then there was one magical room available. The shuttle needed at least 1 preferably 2 hour notice to be scheduled, so we just walked downtown which was not a bad walk during the day but we did taxi back late that night. The rooms were so loud you could hear the showers/commodes from the surrounding rooms like they were in your room. The furniture in the suite was very dated and worn. However, on the positive side the bathrooms were very well furnished and the continental breakfast was great and the omelet station was quick and delish!
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- Also Known As:
- Embassy Suites Hotel Nashville
- Embassy Suites Nashville Tn
- Nashville Embassy Suites