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“A work in progress - but convenient to hospitals” 3 of 5 stars
Review of Comfort Inn Nashville/White Bridge

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Comfort Inn Nashville/White Bridge
2.5 of 5 Hotel   |   412 White Bridge Place, Nashville, TN 37209   |  
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Ranked #81 of 151 Hotels in Nashville
Cincinnati, Ohio
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“A work in progress - but convenient to hospitals”
3 of 5 stars Reviewed November 10, 2013

OK - this hotel has been taken over by Comfort Inn and they are literally in the midst of renovations - and I would say judging by the looks of things that it had a very rough past life. I had a renovated room. Odd layout of furniture, but nice new carpet, comfortable new mattress, new TV, decent cable selection, free WiFi - quiet heating unit and considering that this hotel sits right on I-40 - it was amazingly quiet. The Nashville police have a precinct right there so it is very safe although a little tricky to get in and out of. They must be using "el cheapo" renovation company, as there are some things that need tightening up - like the toilet in the bathroom and the faucet in the tub - but it was clean - so I will take the wobbles :-).

The breakfast was very nice. Good selection of things to eat - and the lady who took care of it was present at all times, cleaning, refilling etc. She was so nice and pleasant - if someone from management reads this review - give that lady a bonus, and a pat on the back and keep her happy. She was first class. Good service can make up for a lot of flaws. Just sayin.....

The young men working the front desk were pleasant but overworked. They were all by themselves (one in pm one at am) - and it was not enough help to check everyone in and deal with guest issues, phones etc.

I guess that's about all you need to know. If you are really picky don't stay here, but if you are willing to overlook a few warts and need to keep to a budget it is not bad for the price.

Room Tip: Make sure it's one that has been renovated. Can't imagine what the old ones look like.
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, General Manager at Comfort Inn Nashville/White Bridge, responded to this review, November 16, 2013
We appreciate you bearing with us while we renovated our hotel and are happy to say that it is now completed! It has been our pleasure to provide you customer service and look forward to you being our guest again. Thank you for your review.
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110 reviews from our community

Traveler rating
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    34
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    18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Murfreesboro, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2013

i worked at this property about 5 years ago or so .. and the place was a complete dump the hall ways was musty it was just a rough hotel.
my dad had to have surgery and we choose to get a room and this was convient to the hospitals, the staff they were great and helpful with our needs of an early check in and early check in.
the room was clean refreshing but most importanly they had plenty of towels and wash rags in the bath room. the beds were nice and confie.
i will deffantly come back to this property if i need to :)

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, General Manager at Comfort Inn Nashville/White Bridge, responded to this review, October 19, 2013
We are very pleased that you enjoyed your stay with us. We look forward to having you as our guest again. Thanks you for your review.
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Ellijay, Georgia
1 review
3 of 5 stars Reviewed October 6, 2013

Hotel lists both truck and bus parking. It has neither. Guy at the desk said to just park on the side of the road across the street. If your traveling and pulling a trailer, don't make a reservation here if you want your belongings to be safe on the side of the road across the street. This is the first hotel that I have seen that requires a room key to get into the breakfast area. They also lock all of the exterior doors from the inside so if you have to park your car on the back of the building in the rain, you will have to walk around the building in the rain to come in the main entrance. And if no one is at the front desk, you won't get back in the main entrance either. If you step outside after 10 pm to have a smoke, be prepared to be locked out. This one is on my very short list to never book a room at again.

Room Tip: Book a completely different hotel.
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, General Manager at Comfort Inn Nashville/White Bridge, responded to this review, October 12, 2013
Hello,

Though we frequently have had several motorist of whom have trailers, buses, large trucks, as well as campers to comfortably park at our hotel without incident, we apologize that we haven't removed the truck parking from our webpage. We are currently in the process of doing so to eliminate any further confusion.

Also, we lock our doors after 11:00 pm for the comfort and safety our the guest in our hotel. This is a standard practiced at many other hotels. However, we do have an attendant on staff 24 hours a day to make sure our guest have no issues with gaining access into our hotel in the event that their keys do not work.

Thank you for your review and he hope that you will consider staying with us again.
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Dallas
Top Contributor
252 reviews 252 reviews
76 hotel reviews
Reviews in 125 cities Reviews in 125 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed September 25, 2013

This one could be a 4 but it is what one expects from a Comfort Inn. They were doing some painting which I would not hold that against them as there was no inconvenience. It was difficult for us to get to from I-40 west bound. I did not see any place to eat nearby but we had already eaten so this was no issue. The hot tub was not working but we did not plan to use it. Parking was a little tight in places but not bad. This was just an average Comfort. The room did seem to be a little smaller than most comforts but not by much. Good stay.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, General Manager at Comfort Inn Nashville/White Bridge, responded to this review, September 28, 2013
We appreciate you taking time out to give us a review. We look forward to having you as our guest on your next trip to Nashville.
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Atlanta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 19, 2013

Came here with a cold and I still could smell the rank odor. The whole hotel smells like rot and smoke - even in our non smoking room. But the area looks safe - which is of greater value to me than smell. It would be nice if they found the source.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, General Manager at Comfort Inn Nashville/White Bridge, responded to this review, September 22, 2013
Hello,

Though we are not sure what smell you are referring to, we have since deoderized all our rooms. Thank you for you review!
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Paris, Tennessee
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2013 via mobile

Very nice place! Rooms were clean and fresh!
Can't understand all the negative reviews about this hotel!
I guess it one time it was in a need of a refurbishment but it now has it!
And for all you want the lovers it's right next door to the waffle house thank you Mr. Comfort Inn bear!
The price is right the location is right the people are friendly the rooms are clean.
You could go elsewhere and pay more but why!

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, General Manager at Comfort Inn Nashville/White Bridge, responded to this review, September 22, 2013
We are so happy to read your review! We have been making some great changes here at Comfort In West and are so pleased when our guest notice them. Thank you for your review. Come again!
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Florence, Alabama, United States
1 review
1 of 5 stars Reviewed September 7, 2013

This hotel looks great on the outside but don't let it fool you. My husband and I recently stayed there while we attended a concert in the Nashville area. Our room was disgusting! Nasty! There was white dust all over the trim that you could just wipe your finger across and see how nasty it was. Floors were nasty, bad odor in the room. While my husband was in the shower, the faucet flew out of the wall. The pipe was sticking out of the wall. Took the faucet to the front desk. They called maintenance to fix the problem but manager was rude. We stay in lots of hotels and this one is by far the nastiest one we have ever stayed in. Would NOT recommend this to anyone!!!!! I would have rather slept in my car.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBant, Manager at Comfort Inn Nashville/White Bridge, responded to this review, September 8, 2013
Thank you for your review. We strive to give our guest the best experience possible at our hotel and love when we receive feedback for improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Nashville/White Bridge

Address: 412 White Bridge Place, Nashville, TN 37209
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 151 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Nashville/White Bridge 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Nashville/White Bridge Hotel Nashville
Nashville Comfort Inn

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