You get what you pay for which for many may make this an above average hotel but for me it was just average. I deliberately booked a hyatt.
Service was nice - front desk and shuttle driver. Above average. Courteous and tried tobacco date requests. Though a room was not available they checked us in early so we would be all set when we came back later that night to head to our room.
Continental breakfast look good and some options including fruit as a healthier choice. Free coffee.
The room was large but average. Felt clean enough and had the expected amenities but felt in need of an update.
Only complaint would be shuttle from airport. We wanted a cab but he informed us there was a free shuttle. We crossed the street to the phone but there was no number to connect to hyatt airport. Had to call the other hyatt which transferred me. I was then informed the shuttle was taking employees to training and if I took a can they would pay for it. The can driver informed me this was normal and he now lot his spot in the 2 hr airport line for a 4 min ride. When I arrived at hyatt I learned I was supposed to let the cab wait so desk could pay. So hyatt a warning not to pay and expect reimbursement.
I saw a sign for a pool but did not check it out. All in all what you expect from an airport hotel. Convenience. But expected a bit more from Hyatt. Lovely, courteous, professional staff and good service but a bit outdated.
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- Also Known As:
- Hyatt Place Nashville Airport Hotel Nashville
- Hyatt Nashville Airport
- Nashville Hyatt