Traveled with my wife to a business conference. Her company had booked rooms at this facility.On arrival we went to check in.Everything was going well until a young manager decided he needed to see the corporate card used to book the rooms.The rest of our party was about an hr behind us.We had to sit in the lobby & wait until they arrived.There was no problem with the card, I just had the impression this young man was new to his job & wanted to show some authority.
When we went to check in there were no luggage carts.I asked for one & he said they must all be on the floors where other guests had checked in & he would have to send someone to gather them.I waited another 15 mins or so & no one did so we carried all our luggage etc in by hand. The entire time I was there, I saw only 2 luggage carts for use by guests.
The room itself, a fairly expensive room (even with the corporate discount for the meeting,) offered no amenities. The TV was small & fairly old, the floor looked rather dirty.No mini-refrigerator nor microwave oven. The bed was like sleeping on the floor. While most facilities usually offer things such as free breakfast buffets, etc. This place offered nothing except hugely inflated prices on its food service.The cheapest items for breakfast were in the $10-12 range plus an automatic 20% gratuity.They didnt even offer complimentary coffee in the lobby.The high-speed internet which was free was very slow.As I was working from there while my wife was in her conference meetings, this was aggravating. The last day there I was having trouble accessing the internet.Their tech-support said our computer had been blocked. I asked why & his reply was apparently we had been using FaceBook which we had the night before & it took up too much band-width so they blocked us.We posted a couple of notes to our family & friends & that was about our extent of FBing. On our last night there we did learn they would supply a mini-refergarator or microwave on request & we did have a refrigerator brought up to keep our drinks chilled as we stayed in that evening.
To make matters worse, one of my wife's fellow employees had the room next to ours.She had slipped the chain lock on when she went to bed.Around 2:30 am she awoke to someone trying to enter her room. She yelled & a man asked if there was someone in there to which she yelled yes. He slammed the door & she peeked out but could see no one.She went down to the lobby to report it & discovered they had given keys to her room to someone checking in late.This is NOT GOOD.
I have done a good bit of travel over the years both for business and for pleasure.Generally the Holiday Inns are decent places to stay. This made this trip all the more disappointing. I would not recommend this particular facility for either.
- Official Description (provided by the hotel):
- When browsing hotels near Nashville International Airport, choose the distinct Nashville, TN hotel that offers the inviting amenities and cannot beat location to satisfy any traveler. Choose Holiday Inn Opryland Airport. Your transportation needs are covered with complimentary airport shuttle offered daily and the hotel is only a short taxi ride to the very best of Nashville: the Country Music Hall of Fame, Ryman Auditorium, and dazzling Music Row.Whether visiting our Nashville airport hotel for business or leisure, thoughtful onsite amenities take care of you. Fuel up for that afternoon meeting with a hearty lunch at Jackson s Veranda or unwind after a day of sightseeing at Ivorie s, our festive lounge serving up cool cocktails and live entertainment most evenings. Then, retire to a spacious guestroom featuring soft, warm bedding and complimentary high-speed wireless Internet for your convenience.If meetings are a part of your Nashville travel, we provide 7,500 sq. Ft. Of chic, dedicated meeting space to give any corporate or social event a sense of refinement and place.Plan you stay at the leader in Nashville hotels, the Holiday Inn Opryland Airport. ... more less
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- Also Known As:
- Holiday Inn Opryland Airport Hotel Nashville
- Holiday Inn Nashville
- Nashville Holiday Inn