My wife and I have taken our two kids here with us before with decent results. There are various noodle dishes from around the world that have been quite good.
On this particular night, just my wife and I went. The line was half-way to the door and moving slowly. Finally, we got up to the cashier to order and pay, were then given a number and tried to sit down.
The problem was that several tables needed to be bused and quickly to deal with the crowd. Two women grabbed a table that we had our eye on. So we sat at a table that was just cleaned, but still wet and complete with remaining crumbs left from the party before us. Plus, one of the seats had some spilled liquid on it and the floor had general filth from prior customers. So, the wait staff needs to get up to speed here and go find some sort of cleaning implement called a BROOM and get to work! It begs the question, "Where was the manager?"
Now we waited for our food. And time marched on. And the two women beside us finished their meals and had left. And we still had not been served. My wife went up to check and the staff explained that some noodle machine had malfunctioned.
So, track us down at our table and tell us. Don't ignore us and make us wonder. And, make it right--bring us some bread or offer more drinks--for free!
Finally, our meals arrived--and I looked at the silverware and it was NOT clean at all! It looked like old smear.
And my meatball sub--with decent bread--was, I thought, rather small, like six inches for $6.99. And nothing came with it. My wife's noodle dish was fine.
As we ate, my wife put in for an order for us to take home. And again, we ran into this waiting game. By now, Noodle and Company was quieting down. The food-to-go finally arrived and the cashier, who doubled as the hurried (and now harried) waitress apologized. But, by then, the damage was done. The restaurant gets our money, we feel we got taken and there's essentially no recourse.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.