I have just returned from a 2 night stay in which I booked 5 rooms for 10 traveling companions to attend a nearby conference. I booked the rooms online and then called the hotel and was connected to Valeri who was friendly and personable and went above and beyond the call of duty to take care of us. She secured a special room for a guest with "mobility issues," as well as took the time to share about local eateries and sights of interest within walking distance. It was obvious that Valeri loved her job! (Given the chance, I would hire this lady immediately!)
The rooms were comfortable, clean and had a mini-fridge and microwave. The breakfast buffet was outstanding, and had a great variety! My only complaint would be that the breakfast serving crew seemed to be overwhelmed & understaffed. Their demeanor was that of frustration and hurry. It seemed that the hotel was full, and during peak times, (7-8:30) the coffee and some food items were constantly running out. But there was alway plenty of their signature cinnamon rolls!
The prices here were very competitive with other hotels and the Holiday Inn Shuttle would take guests and pick them up most anywhere within a 2 mile radius.
I would definitely stay here again if I was working or attending an event downtown, and would be sure to ask for Valeri if special assistance is needed.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Nashville Downtown. Our great new look and perfect downtown location coupled with our famous southern hospitality gives you a perfect formula for a memorable stay. We are located in the heart of Music City USA, just a short walk away from the downtown entertainment attractions including the Ryman Auditorium, Country Music Hall of Fame, Wildhorse Saloon, Tennessee Titans, Coyote Ugly, Hardrock Cafe the Sommet Center (home of the famous Nashville Predators), and Vanderbilt University just to name a few. Have you seen our hotel recently? From the flat screen plasma TVs and micro-fridges in our rooms to our new outdoor patio overlooking vibrant Broadway Street, you will be planning your next trip back to Nashville before you leave. Come see what s new at the Holiday Inn Express Nashville Downtown...new lobby, new exterior, new rooms, 5 star service...new beginnings! ... more less
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- Also Known As:
- Holiday Inn Express Nashville Downtown Hotel Nashville