I have just returned from a 2 night stay in which I booked 5 rooms for 10 traveling companions to attend a nearby conference. I booked the rooms online and then called the hotel and was connected to Valeri who was friendly and personable and went above and beyond the call of duty to take care of us. She secured a special room for a guest with "mobility issues," as well as took the time to share about local eateries and sights of interest within walking distance. It was obvious that Valeri loved her job! (Given the chance, I would hire this lady immediately!)
The rooms were comfortable, clean and had a mini-fridge and microwave. The breakfast buffet was outstanding, and had a great variety! My only complaint would be that the breakfast serving crew seemed to be overwhelmed & understaffed. Their demeanor was that of frustration and hurry. It seemed that the hotel was full, and during peak times, (7-8:30) the coffee and some food items were constantly running out. But there was alway plenty of their signature cinnamon rolls!
The prices here were very competitive with other hotels and the Holiday Inn Shuttle would take guests and pick them up most anywhere within a 2 mile radius.
I would definitely stay here again if I was working or attending an event downtown, and would be sure to ask for Valeri if special assistance is needed.
- Official Description (provided by the hotel):
- Welcome to the award winning Holiday Inn Express Nashville Downtown! Whether traveling for business or leisure, rest assured that you have made the finest choice in the award winning Holiday Inn Express Nashville Downtown. We are the largest hotel within the InterContinental Hotels Group portfolio boasting 287 guestrooms complete with over 10,000 sq feet of flexible meeting space making our hotel property ideal for corporate retreats, meetings, and receptions. The Holiday Inn Express Nashville Downtown is perfectly situated in downtown Nashville within a stone's throw of Bridgestone Arena, Nashville Convention Center, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, LP Field, and the vibrate downtown Entertainment District. Our guests can enjoy amenities such as complimentary Wi-Fi access, complimentary Express Start breakfast each morning, and a seasonal outdoor pool. On Friday and Saturday we have hors d'oeuvre in the lobby, complete with refreshments in the evening hours featuring live entertainment from one of Nashville's rising musical talents to set the tone for a fun-filled Nashville weekend. Start planning your Nashville Experience today! ... more less
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- Also Known As:
- Holiday Inn Express Nashville Downtown Hotel Nashville