We loved the location of the hotel. It's so close to all the bars and the Bridgestone arena where we went to a concert at. That's about all I can say that's good about it. The price was way over priced for the hotel. Floors were stained, smelled bad on the floor we were on and just needs a major update. We only stayed 2 nights thank goodness. We went and stayed at a hotel by the airport since we had an early flight the next morning and were so glad we did. It was priced less and was in much better condition. Won't be coming back to this hotel unless they update.

Having just completed my annual visit to Nashville and staying again at the Holiday Inn Express I can only say that reading some of the recent comments posted on here I can only think I was staying at a different Hotel. Let me elaborate on some of the points raised:
1. Yes the breakfast is buffet style and served on disposable plates, cutlery,etc but it is FREE and if you expect silver service and waited on then I am sure that the Union Station across the road will provide this at a price! I certainly was not aware of any complaints from people in my immediate vicinity who like me were happy to return for second helpings! As for 20 minute queues at no time did this happen even on the busy weekend mornings.
2. One person did mention having to wait for the elevators - I doubt if I waited more than a minute even at busy periods. Perhaps this person needs a chill pill or is life so frantic that a few seconds is such a big deal.
3. I notice that there are many comments re: car parking costs. Although not a car user the rates are clearly identified on the Hotels website so you know what they are before you arrive. Maybe the person who complained about waiting for an elevator didn't have time to read this!!!
4. Broadway is not a long uphill climb coming back to the Hotel - yes it is a steady climb for part of the way but for anyone of reasonable mobility this is certainly not a problem providing you are reasonably sober. In any case the Hotel shuttle runs for a good part of the day.
However, the comments I do agree with is that the carpeting in the public areas are in parts, in my opinion, a bit on the grubby side but I can't say that this affected my enjoyment of my stay in any way. The maid service was superlative but then I do keep to realistic hours.
All in all a great stay and I can't wait to return next year. My thanks to all who looked after me in Room 632 from 12th. to 20th. October. All the staff I encountered were polite, helpful & friendly.
Only complaint is only once did I get popcorn!!!

we had a 4 night stay wk of 10/14/2012 and although it was ok i thought the price was high especially when they add on the parking fee of 20 dollars a day. the only other complaint which seems to happen at all these inns are the lack of hot food at the otherwise good breakfast;eating lukewarm eggs and sausage is not good considering the price of the room! i might stay here again but its doubtful.

We stayed here for 5 nights, after coming from the Holiday Inn in Memphis - and were surprised by the difference. This hotel needs renovated, updated and cleaned as soon as possible. The staff at reception need some customer training and they need to think about their breakfast options which incolved poor selection and plastic everything - including cups, bowls and cutlery.....not worth the money we paid.

We had emailed for a quiet room, not beside an elevator and on a high floor - and what did we get? 2nd floor room, beside elevator and beside storage and cleaning - so woken up every morn by cleaners early and from everyone getting off the elevator. Reception were no help at all.

Only thing going for it is location - if we had the opportunity to visit Nashville again, i would definately be looking for something better and I wouldnt recommend it to friends.