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“Great hotel but could be improved with a few little extras” 4 of 5 stars
Review of Hotel Indigo Nashville

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Hotel Indigo Nashville
3.0 of 5 Hotel   |   301 Union Street, Nashville, TN 37201 (Downtown Nashville)   |  
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Ranked #31 of 149 Hotels in Nashville
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great hotel but could be improved with a few little extras”
4 of 5 stars Reviewed September 2, 2014

I love the Indigo chain and have had many great stays however I wouldn't be likely to return to this location especially since it is similar in price to other hotels in the area. We did have great customer service but unfortunately due to a mix-up with our room. The hotel supervisor treated us to dinner and drinks on the hotel but we were unable to use them due to previous plans. Her response to remedy the issue was very quick and she was very apologetic. For the price it would be nice to have a mini fridge in the room to keep drinks chilled and we had an issue with the floor. I would be asking for a room with a rug, We used most of our towels to clean the floor. I mentioned this to the staff the next morning and they were again apologetic. The room was very nicely decorated and I do love the Aveda products they supply! A few tweaks and this would be the perfect hotel in the area.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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519 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • French first
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English first
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

This hotel made me an Indigo chain lover. It is very well located. I love the Aveda products. Even my doggies were welcomed. What else could one want? Oh...the food & coffee are great too! They had a yummy spicy popcorn that I have tried to replicate at home.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 31, 2014

My wife and I stayed here during our honeymoon trip around USA. We loved this hotel. The service was excellent, the hotel had a nice atmosphere and the live entertainment was a nice touch away from the busy downtown bars!

Our room was huge and we liked the way the hotel was decorated. It was a clean, friendly place to stay! We nearly changed our hotel but glad we didn't!

Stayed September 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lees Summit, Missouri, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

This hotel was perfect for our stay in Nashville. We were greeted by outstanding valet, and the front desk was especially attentive. The king room we had on the 14th floor was large and nicely decorated. The hotel was within walking distance to Broadway and all the restaurants, shops and bars.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, Guest Relations Manager at Hotel Indigo Nashville, responded to this review, October 8, 2014
Hello Gwen P from Hotel Indigo Nashville! Thank you for taking the time to review us. I am so happy to hear you enjoyed your recent stay with us. Our staff here at the Indigo is fantastic, some of the best in Nashville. I am thrilled to hear you enjoyed the room as well. Thank you again for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St.Paul Mn
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 31, 2014

I stayed here recently for the 2nd time and I think I liked it even more. Here are some of the things that jump out right off the bat. No carpeting!! This may seem insignificant in fact some may not even like it. But the fact that there is no carpet harboring who knows what to me is a big plus.Instead they use hardwood and area rugs.
One big flat screen TV. Maybe this is becoming the industry standard. I don't know but I loved it. The thing had to be 40in.
Huge walk in shower that was gleaming clean.Some people complain about the lack of a tub. Not me.I was all about it.They also use Aveda bath products which,if you are a woman, will know they are pretty pricey and good.
The bed was very comfortable which is typical of the Holiday Inn brand. Big ol' pillow top mattress etc.
I'am a rewards member so I get free internet. If you are going I would suggest that you join the club.It's free and worth it.
If I had to find fault I would say that the uphill walk from Broadway can get a little old but thats just me. If you are in any kind of shape at all it will be no problem. On the plus side, it is just steps from the famous "Printers Alley" which is a whole entertainment district in itself.
Another thing I will mention is that the ice machines are staggered on alternate floors so you may want to request a room on the ice floor if you intend to make a lot of use of it. Otherwise you will find yourself taking an elevator ride every time you want a bucket of ice.
As for the staff. Everyone was extremely pleasant. I admit I didn't have much cause to put them to the test but both my check in and check out was very nice.
That's all I got folks. Have fun in Nashville!! I really don't know how you can't.

  • Stayed August 2014, traveled solo
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2014 via mobile

Really nice hotel with very friendly staff. Rooms are clean and very comfortable. Bathrooms are very big and the showers was great. In walking distance to Broadway and other attractions. Would highly recommend this hotel to everyone.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2014

Traveled for Business in August 2014. The hotel is nice and very clean. The staff was very nice and always made sure they acknowledge you. The room is very spacious and the shower is one of the biggest I have seen in a hotel. The only complaint I have is that my room was a room that had a connecting door. I could hear the guests in the other room as if they were right in my room. I have stayed in hotels before with connecting rooms and usually don't hear anything but I could hear everything that happen in the room next to mind. I would suggest if you stay here you ask for a room that does not have a connecting door. I would stay again but not with a room with a connecting door.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Nashville

Address: 301 Union Street, Nashville, TN 37201
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #31 of 149 Hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Nashville 3*
Number of rooms: 130
Official Description (provided by the hotel):
Centrally located in downtown business district, Printers Alley and 2nd Avenue- at the corner of 3rd Avenue and Union Street-close to all major attractions and entertainment venues. ... more   less 
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