We stayed at Indigo for 3 nights in May. First impressions were pretty decent. The lobby and restaurant are very modern looking. We were warmly greeted by hotel staff and quickly given our room and parking information. We parked in the garage next to it for $16 / day, which isn't too bad in my mind for a downtown location.
We ended up in a handicapped room, which isn't the best, but sufficient. I didn't really feel like complaining about it. The room was also of the modern style, which I didn't really like. Someone mentioned the tap water...oh my gosh, it is awful. I also didn't like the fact there was no fridge in the room and the fact that the air conditioner is really loud. I find the AC units in hotels are pretty hit or miss, this was a big miss.
We had to print our Opry tickets out at the business center which was quick and easy.
We really liked the friendly staff and the cookies that always seemed to be fresh out of the oven. We also really liked the location.
We didn't like the style of the room, the tap water is gross (yes hotel staff should warn us), and the air conditioner was wicked loud.