The location of this hotel is excellent, but the excellence stops there. Service is extremely poor. Front desk staff is generally clueless, unorganized and not willing to assist. This was evidenced consistently throughout our 5 day stay. Everything from our registration to our final bill was incorrect. We did not try the hotel restaurant for fear that the poor service would be found there as well. I appreciate that they are trying for a unique, artsy decor, and it is attractive, but they missed some basic amenities such as a mirror (any mirror, but preferably full length) other than the one in the bathroom. There was a closet rod to hang clothes, but no drawers for folded clothes. The ironing board cover was in such heavily wrinkled, bad shape that it was useless. There are a couple of area rugs near the bed, but the remaining uncovered floor is marble/terrazo, so it was very cold to walk on. Would not return.
- Official Description (provided by the hotel):
- Centrally located in downtown business district, Printers Alley and 2nd Avenue- at the corner of 3rd Avenue and Union Street-close to all major attractions and entertainment venues. ... more less
- Reservation Options:
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