We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great, hip, Urban Hotel” 5 of 5 stars
Review of Hotel Indigo Nashville

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hotel Indigo Nashville to your Saves list
Hotel Indigo Nashville
3.0 of 5 Hotel   |   301 Union Street, Nashville, TN 37201 (Downtown Nashville)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #29 of 150 Hotels in Nashville
Benton, Kentucky
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Great, hip, Urban Hotel”
5 of 5 stars Reviewed December 22, 2012

Although the hotel is currently under construction, the room was fresh and new. The bathroom was so nice and updated and the shower was awesome. The room was on the small side but had everything you would need including a Keurig coffee maker. The polished terrazzo tile floors were beautiful. I highly recommend the restraunt in the hotel called 315. Due to construction it looked like it was in a conference room but the Bourbon honey glazed pork chops - THE BEST MEAL EVER! My husband and I were there for a concert at Bridgestone Arena and it was a short walk there. We really enjoyed our overnight stay and would definitely go back, hopefully when the construction is complete.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this review, December 26, 2012
Glad to hear you enjoyed your stay with us! It is much appreciated and I will be sure to pass your comments on to the staff. We hope you will visit us after our construction is complete February 2013! Safe Travels....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

542 reviews from our community

Traveler rating
    232
    186
    82
    27
    15
See reviews for
44
241
19
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mt Carmel
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 15, 2012

The hotel is in a great area, within walking distance to many restaurants and bars. The room was lovely, the pillows were soft and smelled fresh. I enjoyed the amenities of free wi fi, a huge shower, hair dryer, huge flat screen tv, and black out curtains. However, I was here for a 4 day conference and was disappointed with the lack of tub in my room.

The customer service here was highly disappointing. The hotel felt like it was being ran by sulky teenagers. The first day of the conference was supposed to begin at 7:45am for registration, but the staff did not unlock the door until 8:15am. During the conference, breakfast, drinks, and an afternoon snack was to be provided. We had to call the staff each and EVERY time to provide us with these things which were already paid for. One of my classmates had a hair in her food and when she pointed it out to our server, he said "Sorry". Then he walked out of the room without offering to replace her meal! They brought us bagels with no cream cheese, brought us coffee and forgot to turn the warmer on. It was just a series of unfortunate events that I would have overlooked had the employees been kind or admitted some fault and/or wrong doing. It was very frustrating.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this review, December 19, 2012
Thank you for sharing your comments with us about your recent stay and meeting at our hotel. I am glad you liked the hotel but, was dissapointed to hear about your meeting experience. I have addressed each of your concerns with each member of management and individual employees to ensure we find corrective measures for the areas we fell short.

I am always interested in hearing guests' impressions be they positive or negative, as to where changes can be made to help us achieve our goal of service excellence and guest satisfaction. I would love to be able to talk to you off line so, I can invite you back after renovations. When you have a moment if you will send me your email address to kbasham@winstonhospitality.com . Thank you again for your feedback.

K. Basham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandy Springs, Georgia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

The Nashville Hotel Indigo is a converted bank building and is a very interesting layout. The location is very good and located near most of the downtown attractions such as the Ryman Auditorium, the Bridgestone Arena, the capital and the Country Music Hall of Fame. The room was nice but extremely small. As part of the unique design of the converted building, my room was off to the side on my floor and not adjacent to any other guest rooms so it was very quiet. The lobby was very nice and reminiscent of an old bank from the 1950s. Intercontinental Hotels does a very good job with unique properties like this one.

Stayed May 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndigoNashGM, General Manager at Hotel Indigo Nashville, responded to this review, December 19, 2012
Glad you enjoyed your stay. Hope you will come back after the renovations and see the amazing changes like the new District Bar & Kitchen! It is going to be great. Until next time...safe travels!

K. Basham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 7, 2012 via mobile

Well located boutique hotel in an old insurance building with all the charm. Easy walk to all things downtown Nashville. Under construction with no discounts for the inconvenience. The Starbucks in the Hotel is closed. Don't let the iMap app fool ya. Love this 13th floor corner room.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset, Kentucky
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 20, 2012

This a great hotel that is close to everything. Virtually situated right on Printers Alley it is only a short walk to Broadway St., the Ryman or the War Memorial area. There's a Starbucks adjacent to the hotel and several restaurants close. Parking is directly behind the motel (for an additional fee). The rooms were clean and well appointed and free wi-fi was available.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dry Ridge, Kentucky
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 18, 2012

Called ahead and was told they were remodeling the lobby. They never mentioned it included the bar and restaurant. Location alone did not warrant high price. Room was awesome, modern and quiet. Very disappointed that a discount was not offered.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

Staff allowed us to check-in early upon our request after getting into Nashville a few hours earlier than anticipated; we were grateful for their accommodation to our change in schedule. We utilized the business center and printer without issue. Our room was a bit noisy being the first in from the elevator and vending area. Rooms were equipped with a Keurig coffee maker and for that we were grateful not to drink typical in room coffee usually lacking flavor and strength. Location was great for access to downtown venues, restaurants and nightlife. Hotel is under construction in the lobby, so be prepared for daytime noise and lots of dust upon entering the building. The hotel is dated and building is showing its years, but it appears as though they are in the process up updating. Decor is modern and up to date but showing wear.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Indigo Nashville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo Nashville

Address: 301 Union Street, Nashville, TN 37201
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #29 of 150 Hotels in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Indigo Nashville 3*
Number of rooms: 130
Official Description (provided by the hotel):
Centrally located in downtown business district, Printers Alley and 2nd Avenue- at the corner of 3rd Avenue and Union Street-close to all major attractions and entertainment venues. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Priceline, BookIt.com, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Hotel Indigo Nashville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Indigo Nashville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.