We needed a room for just one night at the end of our 10 day trip. We've stayed at Holiday Inn Express before, but this was by far the best one yet! Besides the premises being immaculate, the staff was the friendliest group we had encountered our whole time in Tennessee. There was one staff member that went above and beyond...and that was Jared. Not only did he always have a smile on his face, but he was more than willing to help me with whatever I needed, and never once lost that smile! He even went out of his way to find me a few cookies that I inquired about. He is a true asset to a fabulous establishment!