This is the most dirty hotel I have ever seen in my life! There was blood on the sheets, ceiling falling apart the dresser was missing pieces and the toilet didn't flush. The only plus here is Chad I believe his name is that works in the am shift front desk. We explained to Chad about our first room being very bad and the blood stains and he imediatley moved us. We appreciated the move although when we were leaving for the day we noticed the toilet wouldn't flush. Chad had left for the day and we reported the issue with Tim "worst front desk staff in the world !" . Tim said I'll put in the request???? Ok this is where the final straw was. Upon our return at about 11pm the toilet was still not working and Tim had the nerve to ask us "it's not fixed?" As in you mean Tim never followed up with maintenance even though our room was 25 feet from his desk!!! Tim never apologized and was over talking my wife and when I stepped in and let him know this was a bad display of customer service he would not stop trying to over talk me either. Never once apologizing for his lack of follow up with the situation which should have been on his priority list of things to follow up with!! When asked for a manger name and corporate ramada phone number Tim threw a business card from the Hotel toward us and said "here's the hotels number!" Wow this pathetic excuse for a desk agent way still hostile toward is even though I was trying to explain that this display of customer service was a horrible. Stay away from this hotel at all cost!!
Location: United States > Tennessee > Nashville
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Ranked #115 of 150 hotels in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ramada Nashville Downtown 2*
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- Also Known As:
- Ramada Limited @ The Stadium/Downtown Nashville Hotel Nashville
- Ramada Nashville
- Nashville Ramada