My wife and I stayed at this hotel 4 nights in late July. Overall we were very pleased with the property and the service, with just a couple notes of concern. One area I was not expecting was how compact the hotel is on the property and the overall lack of space for parking at check in. We arrived late afternoon on Friday, and the area by the parking valet stand was loud, crowded and frustrating with several vehicles, motorcycles and people. After a long day of travel, and being in a new environment, it was disconcerning and frustrating. However, the valet and the front desk clerk were both fantastic, helped us through the chaos and we were soon in our room relaxing. The other concern was the televison reception. We were unable to get several channels, one of which was the local ABC affiliate. I talked to the front desk and they sent someone up to look at the TV while we were out. When we returned, we had the ABC channel, but not the others. However, the next morning (my wife loves Good Morning America), the ABC channel was gone again. I fiddled around with the cable behind the TV and was able to get it back, but needed to mess with it a couple more times during our stay.
Besides these two inconvienences, our stay was very relaxing. We especially appreciated the shuttle service downtown. The drivers were always friendly and helpful, many times providing recommondations on things to do and see in the area. We ate breakfast in the hotel every morning, with most days having oatmeal, muffins and fruit. We thought the food was good and the price decent.
We will be back to Nashville for another long weekend soon, and will certainly consider a repeat stay at this hotel.