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“Average, but it was expected.” 3 of 5 stars
Review of Hilton Garden Inn Nashville/Vanderbilt

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Hilton Garden Inn Nashville/Vanderbilt
3.0 of 5 Hotel   |   1715 Broadway Avenue, Nashville, TN 37203   |  
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Double HHonors Points
Ranked #14 of 150 Hotels in Nashville
GreenLeadersBronze level
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Average, but it was expected.”
3 of 5 stars Reviewed November 12, 2012

We were in Nashville for a wedding and stayed here for one night. The room was clean, and I don't remember having any problems with our stay. The only negative was the check-in staff. We arrived early (before check-in) to drop off our bags and check-in prior to the wedding we were attending. The staff was so confused by this and gave us a bit of a hard time since our room wasn't ready. Other than being a little pricey for what you get, it was fine.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review, December 1, 2012
Greetings melissac21,

Thank you for taking the time to share your experience at the HGI Nashville Vanderbilt! Wedding parties love our large ballroom and top floor balcony which both provide terrific views of the Nashville skyline. Our front desk team does everything they can to accomodate early arrivals, and we do offer baggage service to all guests at time of arrival and departure. I apologize that we were not forthcoming with this service, and that you were left with anything less than an exceptional impression of our team. We enjoyed hosting the wedding events for you and your friends, and we hope that next time your travels bring you to Music City that you will come see us again.

You can count on us to continually work towards providing the best in Southern Hospitality to all of our guests!

Travel Safely,

Justin Byler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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554 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • German first
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English first
Mons, Belgium
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 7, 2012

Comfortable and clean room - make sure to ask for non-smoking if you prefer it. Exercise room was stinky. Lobby and restaurant were lovely. Breakfast was a feast - not included in your room rate but worth the price.
Best part of my stay was the staff - all of them were friendly and hospitable.
Hotel is a stop on the Grayline airport shuttle so for $25 round trip you have a no hassle way of getting to and from the airport.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review, December 1, 2012
Greetings Melissa D!

What a great reveiw of our hotel! Thank you for taking the time to share your comments regarding your stay with us. Our team was elated to read your review and to know that they succeeded in creating a welcoming environment for you to relax and enjoy Music City. The Chef and his team work dilliegently to create a delux breakfast buffet on a daily basis and we are so glad to hear that you enjoyed it.

We hope to see you again in the near future, and we look foward to saying, "Welcome Back, Melissa!".

Travel Safely,

Justin Byler
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Greenwood, Ns
Top Contributor
68 reviews 68 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 5, 2012

Although the room was comfortable enough, there was an odor in the hotel like old socks - it seemed to be worse around the pool area. Our bathroom was shabby - needs re-furbishing. We were a bit disappointed in this as a Hilton Garden. Would I stay there again? Maybe, but maybe not.
On the plus side, the shuttle was good - took us to quite a few attractions, and saved us on taxi fares. Good location, the staff was friendly and helpful about places to eat, and tourist attractions in the city.

Room Tip: Not about the room, about the shuttle. Some of the drivers give you the range of where the shuttle...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Top Contributor
59 reviews 59 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 30, 2012

I was in Nashville solo - left husband at home - stayed at the Hilton Garden Inn near Vanderbilt for a three day weekend to visit my daughter who lives there. Excellent location, great service, comfortable clean room. Would stay here again for sure.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
114 reviews 114 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 19, 2012

This HGG is what most HGG's are, so no surprises - clean, friendly staff, comfortable bed, spacious room. But, in this particular case, the hotel was much further out of the downtown district than I anticipated - by a couple of miles, so a good hike if you're up for it, but dang that humidity is MOIST! - so, should I have another Nashville stay, I hope to stay at a different place closer into the activity I am most interested in and, preferably, a boutique hotel unique to Nashville.

The Positive of being a couple of miles out of where I anticipated is that it was that much closer to the Blue Bird Cafe :D and within a block or two of Noshville, a terrific breakfast/lunch place.

The downside of this hotel is how steep the parking per day is. They do provide a free shuttle service, but not for more than a 1.5-2 mile area and that's not radius, it turns out, that's specific direction. So, you're heading to the Country Music Hall of Fame - great! You're heading in the opposite direction to the Blue Bird Cafe, sorry. But at least my car was safe (or I felt it was safe) and that's a big thing.

And the front desk staff mailed my post card for me upon checkout, without making me pay for the stamp. That was awfully nice of them.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review, December 2, 2012
Greetings Jillpatrick!

We genuinely appreciate that you took the time to provide a review of your experience here at the hotel and we thank you for your kind comments regarding the staff. Our team works dilligently to ensure that every single guest experiences the ultimate hotel stay. You can count on us!

We hope that you will again choose to stay with us here at the HGI Nashville Vanderbilt.

Travel safely,

Justin Byler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McMinnville, Tennessee
Top Contributor
144 reviews 144 reviews
44 hotel reviews
Reviews in 57 cities Reviews in 57 cities
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed October 16, 2012

We recently spent one night at the Hilton Garden Inn for a quick anniversary trip in Nashville.
Check in was very quick-we did valet parking which is $23(the only downside we found at this hotel). We had a king room with a sofa bed-the room was a nice size and the bed was great-it would help to have some firmer pillows. The hotel is in a great location for walking to nearby restaurants-we walked to Amerigos(great) and also walking to Vanderbilt and the Parthenon.
We were on the 7th floor and didn't hear much noise at all. We had breakfast at the hotel and it was very good-we are Hilton Honors members and it was included with our stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review, December 2, 2012
Hello NLG,

Thank you for choosing to celebrate your anniversary at our hotel! We enjoyed hosting you, and are thrilled to hear that you were able to get out in the Midtown neighborhood and take in the sights. The Parthenon is within walking distance and there are a multitude of wonderful dining options. The king junior suite is a perfect size for a weekend get-a-way, and we are glad to know that you were comfortable!

We invite you to return to the hotel and to explore more of Music City!

Travel safely,

Justin Byler
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East Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 4, 2012

My husband and I were in town for a wedding, so only stayed overnight here as this was the hotel where the wedding party had blocked off rooms for the out of town guests at a special rate. It is a really nice place, Staff was exceptionally friendly. The room was very nice, comfortable beds, with firm/soft adjustablitity. Elevators were fast, which is always a plus with me...We didn't experience the onsite restaraunt. The wedding reception was held on the 9th floor, and was professionaly handled, the food was very good, the wait staff very attentive. It does have a an indoor pool, but we didn't have time to use it. I would stay here again if I ever get back to Nashville. The location is also a plus...\walking distance from some restraunts, and hotel also has free shuttle.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, Guest Relations Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review, November 16, 2012
Good Day Jarrodsmom!

Thank you for choosing to be our guest and for taking the time to share your experiences. We value honest and timely guest feedback, and you can count on us to always provide a welcoming atmosphere!

We look forward to welcoming you back to Music City in the near future.

Thanks again!
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Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Address: 1715 Broadway Avenue, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Nashville
#7 Business Hotel in Nashville
#9 Family Hotel in Nashville
#13 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Nashville/Vanderbilt 3*
Number of rooms: 194
Official Description (provided by the hotel):
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 
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Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville

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