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Hilton Garden Inn Nashville/Vanderbilt: Traveler Reviews

3.0 of 5
1715 Broadway Avenue, Nashville, TN 37203
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Hilton Garden Inn Nashville/Vanderbilt
Ranked #23 of 144 hotels in Nashville
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234 reviews from our community

Traveler rating
    84
    101
    30
    11
    8
See reviews for
Families
38
 
Couples
76
 
Solo
17
 
Business
59
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Average, but it was expected.”
3 of 5 stars Reviewed November 12, 2012

We were in Nashville for a wedding and stayed here for one night. The room was clean, and I don't remember having any problems with our stay. The only negative was the check-in staff. We arrived early (before check-in) to drop off our bags and check-in prior to the wedding we were attending. The staff was so confused by this and gave us a bit of a hard time since our room wasn't ready. Other than being a little pricey for what you get, it was fine.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask melissac21 about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
December 1, 2012
Greetings melissac21,

Thank you for taking the time to share your experience at the HGI Nashville Vanderbilt! Wedding parties love our large...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mons, Belgium
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Comfortable and Hospitable Staff”
4 of 5 stars Reviewed November 7, 2012

Comfortable and clean room - make sure to ask for non-smoking if you prefer it. Exercise room was stinky. Lobby and restaurant were lovely. Breakfast was a feast - not included in your room rate but worth the price.
Best part of my stay was the staff - all of them were friendly and hospitable.
Hotel is a stop on the Grayline airport shuttle so for $25 round trip you have a no hassle way of getting to and from the airport.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Melissa D about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
December 1, 2012
Greetings Melissa D!

What a great reveiw of our hotel! Thank you for taking the time to share your comments regarding your stay with us. Our team...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood, NS
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“so so”
3 of 5 stars Reviewed November 5, 2012

Although the room was comfortable enough, there was an odor in the hotel like old socks - it seemed to be worse around the pool area. Our bathroom was shabby - needs re-furbishing. We were a bit disappointed in this as a Hilton Garden. Would I stay there again? Maybe, but maybe not.
On the plus side, the shuttle was good - took us to quite a few attractions, and saved us on taxi fares. Good location, the staff was friendly and helpful about places to eat, and tourist attractions in the city.

Room Tip: Not about the room, about the shuttle. Some of the drivers give you the range of where the shuttle...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by DorothyGreenwood for Nashville
Ask DorothyGreenwood about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jackson ms
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Quick trip to Nashville”
4 of 5 stars Reviewed October 30, 2012

I was in Nashville solo - left husband at home - stayed at the Hilton Garden Inn near Vanderbilt for a three day weekend to visit my daughter who lives there. Excellent location, great service, comfortable clean room. Would stay here again for sure.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by deltaboy for Nashville
Ask deltaboy about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“I'd stay here again.”
4 of 5 stars Reviewed October 19, 2012

This HGG is what most HGG's are, so no surprises - clean, friendly staff, comfortable bed, spacious room. But, in this particular case, the hotel was much further out of the downtown district than I anticipated - by a couple of miles, so a good hike if you're up for it, but dang that humidity is MOIST! - so, should I have another Nashville stay, I hope to stay at a different place closer into the activity I am most interested in and, preferably, a boutique hotel unique to Nashville.

The Positive of being a couple of miles out of where I anticipated is that it was that much closer to the Blue Bird Cafe :D and within a block or two of Noshville, a terrific breakfast/lunch place.

The downside of this hotel is how steep the parking per day is. They do provide a free shuttle service, but not for more than a 1.5-2 mile area and that's not radius, it turns out, that's specific direction. So, you're heading to the Country Music Hall of Fame - great! You're heading in the opposite direction to the Blue Bird Cafe, sorry. But at least my car was safe (or I felt it was safe) and that's a big thing.

And the front desk staff mailed my post card for me upon checkout, without making me pay for the stamp. That was awfully nice of them.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 10 more reviews by jillpatrick for Nashville
Ask jillpatrick about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
December 2, 2012
Greetings Jillpatrick!

We genuinely appreciate that you took the time to provide a review of your experience here at the hotel and we thank you for your kind comments regarding the staff. Our team works dilligently to ensure that every single guest experiences the ultimate hotel stay. You can count on us!

We hope that you will again choose to stay with us here at the HGI Nashville Vanderbilt.

Travel safely,

Justin Byler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville
Address: 1715 Broadway Avenue, Nashville, TN 37203
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Business Center Fitness Center Free High-Speed Internet Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Nashville
#10 Business Hotels in Nashville
#24 Family Hotels in Nashville
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 
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