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“Business Trip” 4 of 5 stars
Review of Comfort Suites Airport

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Comfort Suites Airport
2.5 of 5 Hotel   |   2521 Elm Hill Pike, Nashville, TN 37214   |  
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Ranked #20 of 150 Hotels in Nashville
Cleveland, Tennessee
1 review
1 helpful vote 1 helpful vote
“Business Trip”
4 of 5 stars Reviewed July 16, 2014

My husband and I stayed at this Hotel on a business trip, stayed 2 nights. Had a room at the end of the hallway which was very spacious, comfortable, and clean. We arrived during the evening time and was unsure if we were needing to stay the second night upon check-in and told the front desk clerks that we would know by the next morning. No problem, until the next morning when our rate DRASTICALLY increased,.. "because of sporting events" being held nearby. We were not told of the increase the evening before and we were not there for any of the sporting events taking place. It would have been nice if we knew of this increased rate the night before or given the option of booking at our previous rate.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    121
    76
    18
    21
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Kingsport, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

I particularly loved the location of this hotel. I was able to drive downtown and not have to get out on the interstate. The hotel is clean, they have a nice continental breakfast and the staff is friendly.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GWEN363, General Manager at Comfort Suites Airport, responded to this review, August 25, 2014
Brian:

Thank you for your recent stay and review.

We look forward to having stay at Comfort Suites Airport again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Allis, Wisconsin
1 review
5 of 5 stars Reviewed July 4, 2014

Gen. Mgr. Gwen Lenning went out of her way to ensure our stay was first class.
The rooms and facilities were clean, the beds were comfortable and the pillow options were a nice touch.
We would definitely stay here again!!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 2, 2014

General Manager Gwen Lenning opened up her hotel to 30 plus former Marines who enjoyed a three day gathering at Comfort Suites. Gwen welcomed all of us with bumper stickers, shirts, and a remodeled, clean, and comfortable hotel. The location was perfect for enjoying downtown Nashville, taking in a Triple AAA baseball game and enjoying gold and nearby Hermitage G.C.

The Beds were comfortable, rooms remodeled, and breakfast buffet plentiful and hot.
Air Conditioner blow COLD air which was perfect for the mid 80's and humid weather in Nashville.

Room Tip: First floor rooms keep you close to fitness center and pool.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stillwater, Minnesota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

The staff was friendly and the hotel was well kept. The breakfast buffet was delicious and plentiful. Close to resturants and not very far from downtown and the pool area was a great place to unwind by. I highly recommend this hotel as a great place to stay!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

The lobby was very nice, staff was accommodating, not as friendly as last comfort inn I stayed at, but close. The rooms were very nice and newly decorated. Close to restaurants and everything you could possibly need or want. Housekeeping was very friendly and made sure I got great service.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

My wife and I stayed here for only one night but would definitely return. We came here after erroneously booking a dive for all of 15 minutes a half mile away.

After talking with the manager, he was kind enough to let me inspect the room before committing to it. Once we booked the room, the manager gave us directions to the airport for the next day and recommendations to a restaurant to eat which were top notch and spot on.

The staff is very polite and friendly.

The hotel is a 5-10 minute drive from the airport in Nashville and very convenient. The only downside was that the room door was slightly hard to close. Other than that...no complaints.

Room Tip: Get a room toward the center of the hotel. There is center entrance to the hotel which is in line w...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport

Address: 2521 Elm Hill Pike, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Nashville
#16 Family Hotel in Nashville
#19 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Beautifully decorated, newly remodeled Fall 2012 including NEW free HIGHSPEED wireless internet. 100% Non-Smoking - All Suite Hotel. All rooms feature 2 person sofa bed, mini-frig, microwave & coffeemaker. Guests enjoy free parking and Full Hot Breakfast Buffet daily. Complimentary Evening Manager's Reception with soft drinks, beer and food - Monday thru Thursday 5pm to 7pm. Whirlpool suites available. Spacious indoor heated pool and exercise room! Close to all Nashville attractions, shopping & points of interest. ... more   less 
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Also Known As:
Comfort Suites Airport Hotel Nashville
Comfort Suites Nashville
Nashville Comfort Suites

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