Location near the airport, large well appointed rooms, quiet, full hot breakfast, fast internet.
For ultimate quiet, choose a room on the fourth floor well away from the elevator/ice machine area.
This hotel is one of many in the airport area, just a few minutes away from Opryland and various music venues. A modern hotel, clean, with an inviting reception area. Check in/out was efficient, courteous, and friendly. Check out is particularly fast because the bill is delivered to the room on the morning of check out.
Breakfast is included and it consists of the usual cold offerings in addition: to waffles, eggs, sausage or bacon, biscuits, gravy, and fruit. Breakfast is very good but the coffee, alas, is not that great. Coffee is dispensed by a machine and I am fairly certain that the machine uses instant coffee. This is what the coffee tastes like, anyway.
Our room was spotless and quiet (fourth floor). This is a large room with a sitting area--the couch makes into a bed--a work area with several power outlets for computers, etc, a microwave and refrigerator. The refrigerator is adequate but it does not have a freezing area; so, if you are using freezer packs for your ice chest, for example, you are out of luck.
Lighting and storage space has always been a peeve with me. This hotel exceeded all my expectations. Lighting is more than adequate and there is more than ample drawer and closet space. In, fact, for once, there was more space than we needed.
The flat panel television is large and it offers plenty of external inputs to host PC's as well as DVD players. We were able to hook up our DVD player with no problem.
The staff was particularly helpful. With an incoming group of college students, they roomed them in the lower floors and they placed us on the upper floor. In addition, breakfast for the students was served in a separate room. This, I thought, was great.
OK, I do have one complaint that knocked a five star rating to four and a half stars (in addition to the instant coffee) the air conditioning system in our room was unreasonably loud. Every time the compressor came on there was a loud vibration that continued until the compressor shut off. I was able to decrease the noise level a little by jiggling the plastic enclosure, but it was still noticeable. Perhaps, this was a problem just with our room. I did not complain to management about it. This is not not a complaint, but I did have a problem logging on the wi-fi on day two. Between customer support and hotel management, this problem was resolved.
The hotel does offer amenities we did not use: hot tub, swimming pool, computer office space, fitness room.
We will definitely return to this hotel and recommend it wholeheartedly to all other travelers. Final rating is four and a half start. Excellent!
Choose a room on the fourth floor away from the elevator area.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
The staff and management of Comfort Suites Airport thank you for taking the time to let us know about your recent stay.
We are proud of our recent renovations and ability to provide guests with clean, comfortable rooms with plenty of bright lighting as you mentioned.
Although our nice, new in-room refrigerators do not have freezers, we are more than happy to place guest ice packs in our office freeze until needed.
We have recently replaced some room air conditioners which were a little noisier than we would have liked and apologize if your ac was a bit of a distraction. There are may still be a couple older acs which we have not had been able to replace but we are working hard to access and replace any whichto be. A quiet, comfortable room is our goal for every guest of Comfort Suites Airport and we are always here to make any changes necessary when guests need anything.
Overall it sounds like you enjoyed your stay.
Again, thank you for your review and we hope to see you again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.