We enjoyed a second stay at the Nashville Hilton downtown during July 4, 2013 (we had stayed there several years ago with good results).
From the moment we entered the hotel, we were treated exceptionally well. We experienced very pleasant interactions with the front desk staff, housekeeping service, gift shop personnel, security personnel and with the hostess and the servers in the breakfast restaurant area. We arrived early so the front desk staff stowed our luggage for us while we toured downtown. Our room request was honored as well.
We stayed in a king suite overlooking downtown with a view of the river (a request we made so we could watch the fireworks from our room) - Room 810. The view came in handy since it rained pretty much all day on the 4th and we enjoyed the spectacular Nashville fireworks while dry and comfortable in our pajamas. Room amenities included a fridge and coffee maker, two televisions, a nice sitting area and an extremely comfortable bed. There was a charge for Internet but we knew that going in. Absolutely no complaints from start to finish.
The breakfast buffet was delicious - a full breakfast with the option of custom-cooked omelets, along with lots of other choices and good fresh fruits. The hotel lobby is beautiful and we particularly enjoyed having Little Richard and his entourage pass right by us as we were sitting in the lobby.
The hotel was all around excellent in amenities, location and particularly in service. On this trip, to save money we had considered trying a competitor, but with the AAA discount it actually cost less to stay at the Hilton than a not-as-nice hotel a block or two away.
The famous Nashville honky tonk bars are within an easy walking distance, with plenty of cold beer and live music. We especially liked Robert's Western World and returned there our second night...both nights we had very good waitress service despite a packed house. The Country Music Hall of Fame is next door to the hotel, and really is a must-see for anyone who hasn't seen it. Same with the Ryman.
We didn't go there this trip since we had already seen both, but we did very much enjoy the Frist Center museum and the nearby Flying Saucer restaurant (an incredible selection of craft beer). We had a very good experience at the brewery right across from the river downtown....I believe the name is Rock Bottom. Our server, "V," was fantastic and the beer selection was very good.
We used the Gray Line shuttle service from the airport and had a good experience with that as well, especially on the return trip when we lost our prepaid tickets. After a quick telephone call, they allowed us to board with no proof of purchase.
We will definitely return to Nashville and when we do, we will certainly stay again at the Hilton downtown.
Ask for a river view, upper level room. We had 810 and had no trouble with noise (although we could...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.