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“Not so great place to stay in Nashville” 2 of 5 stars
Review of Hilton Nashville Downtown

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Hilton Nashville Downtown
4.0 of 5 Hotel   |   121 4th Ave S, Nashville, TN 37201   |  
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Ranked #24 of 149 Hotels in Nashville
Boston, MA
Top Contributor
64 reviews 64 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Not so great place to stay in Nashville”
2 of 5 stars Reviewed December 4, 2012

The hotel was fair- the room we stayed in had not been properly cleaned. They did send someone up to fix the room after we complained. I was warned that the hotel was not great and I should have listened to the advice. I would not stay here again.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rwvw415, General Manager at Hilton Nashville Downtown, responded to this review, December 7, 2012
Thank you for your feedback regarding your recent stay at the Hilton Nashville Downtown. I am disappointed to hear that you were not satisfied with the cleanliness of your room. I assure you that we take great measures to insure that our rooms are spotless for our guests. In fact, we were recently recognized by Hilton Corporate for our consecutive stellar inspection scores. We also consistently receive high marks on guest surveys regarding the cleanliness of our rooms. I am not sure what your specific issues were but would welcome an opportunity to hear what they were so I can address them with my staff. Thank you again for sharing your thoughts.

Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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916 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2012

We love staying at the Hilton in Nashville TN. It is within walking distance of the tourist area Broadway where all the honky tonks and live music plays in every bar. The sports bar is also very good to watch games in and have some decent food.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
Top Contributor
163 reviews 163 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 26, 2012 via mobile

Whether you are in Nashville for a hockey game, a football game, or just to visit the honkey tonks, this is the perfect location! We have stays in a queen room with a view of the Country Music Hall of Fame and once in an indoor king suite and both are nice. Reminds me of an Embassy Suites. Again, you are paying for location!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Georgia
Top Contributor
202 reviews 202 reviews
37 hotel reviews
Reviews in 80 cities Reviews in 80 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 24, 2012

This property is maitained to high Hiltn stnadrds. The cavernous lobby is very appealing; there is a nice sports bar restaurant on location. The service is very good. It is conveneiently located one block off broad street which has numerous restaurants, bars, and music clubs. It is across the street from the symphony hall building. It has easy access to the highway. This is a very good location when in Nashville.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2012

From the moment that I arrived at the front of the hotel and the valet meet my family at our car our trip to Nashville was wonderful. I was very happy to find out that the hotel was right in the middle of everything! Gabrielle at the front desk was very kind and helpful answering our questions and suggested that we speak with Joe Mack Tres the concierge. He suggested that several restaurants and even called to make reservations for us and made other suggestions for things us to do during our stay and we did them all! Each time we came in the hotel he called us by our names and acted like he had known us for years. He told us about the big New Year's bash that is going to be held on Broadway and my husband and I have decided to come back without our children to celebrate and stay at the Hilton downtown Nashville again! GREAT TRIP!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 9, 2012

Location is perfect for walking to all the downtown attractions including LP Field to watch the Titans play. The bar and restaurant inside the hotel were decent and not too pricey. The "free" breakfast for Hilton Honors Diamond members is just the cold side of the buffet, you may upgrade to include the hot side for $6 more per person. Rooms were fine and the staff was nice as usual with a Hilton Hotel. We flew in and did not need a rental car since we could walk everywhere and the cab ride to the hotel was quite cheap (around $25). I would definitely recommend this hotel to friends.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 7, 2012

This hotel is in an excellent location adjacent to the Country Music Hall of Fame. We could walk everywhere. Just a short walk to the music venues on Broadway and many restaurants in the area. I consulted my tour book before booking the hotel as we were doing a driving vacation and wanted to make sure that when we arrived to Nashville we wouldn't have to get back into the car . It was a perfect choice. The hotel itself was lovely. Our room very comfortable and service was prompt and friendly. I would definately choose this hotel again if I ever have the opportunity to return to Nashville.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Nashville Downtown

Address: 121 4th Ave S, Nashville, TN 37201
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Nashville
#15 Romantic Hotel in Nashville
#17 Family Hotel in Nashville
#18 Business Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Nashville Downtown 4*
Number of rooms: 330
Official Description (provided by the hotel):
Hilton Nashville Downtown, a AAA Four Diamond hotel nestled in the heart of Music City emerges from a multi-million dollar re-invention. The only all-suites full service luxury hotel in downtown Nashville unveils chic and modern upgrades to all 330 suites, fitness center, grand ballroom, meeting rooms, atrium lobby and introduces a landmark executive lounge. Find yourself within steps of the Music City Center, Country Music Hall of Fame, Bridgestone Arena and the world famous entertainment district. ... more   less 
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Also Known As:
Hilton Nashville Downtown Hotel Nashville
Downtown Nashville Hilton
Nashville Hilton

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