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“Can't wait to return!” 5 of 5 stars
Review of Hutton Hotel

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Hutton Hotel
4.5 of 5 Hotel   |   1808 West End, Nashville, TN 37203   |  
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Ranked #9 of 150 Hotels in Nashville
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Can't wait to return!”
5 of 5 stars Reviewed November 3, 2013

I was in Nashville on a business trip, and fortunately a friend recommended the Hutton Hotel. It is just wonderful. The rooms are large, clean and comfortable. The staff are all incredibly helpful. The hotel offers a free shuttle service around Nashville's downtown area that made it very easy to explore local restaurants. And it has a wine happy hour each night! I am looking forward to returning to Nashville - mainly to stay at the Hutton!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPANashville, General Manager at Hutton Hotel, responded to this review, December 17, 2013
Thank you for the kind review. Wine hour is a great time at the hotel and glad you were able to enjoy it. Hopefully your travels will bring you back to Music City in the near future.

Warm regards,
Steven
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1,022 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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London
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 3, 2013

On a road trip throughout the southern states of the USA, this was one of our favourite hotels. Incredibly friendly staff and stylish surroundings. Our room was spacious with a really comfortable king size bed but the best thing about it was the spacious shower - amazing! My travelling companion let the hotel know that it was my birthday and we were presented with a bottle of beautiful prosesseco and sweets which was a really nice touch. There is a courtesy car to take guests on a first come first served basis anywhere within a three mile radius but it's a busy hotel and this service was in high demand so couldn't be relied on. However, if you're heading to the honky tonks of Broadway, they're just a short cab ride away and if you fancy staying closer to home, there's a cluster of bars and restaurants within very close walking distance. The hotel offers self- parking at a cost and for a few dollars more ( approx $18 per night) there is a really efficient valet service. Prices were very reasonable and we would definitely make a return visit. Thank you Hutton for a memorable stay in your beautiful city.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SPANashville, General Manager at Hutton Hotel, responded to this review, December 17, 2013
Thank you for sharing your experience at the Hutton. We have upgraded our vehicle to try and accommodate as many people as possible. I hope you enjoyed your trips to the States and hopefully we will have an opportunity to have you back with us. Please check out our sister property the St. Ermins in London.

Regards,
Steven Andre
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Indianapolis, Indiana
2 reviews
4 of 5 stars Reviewed October 31, 2013

We enjoyed our stay! Great location,nice staff, comfortable room and relaxing shower. Pricey..but if you can afford it, it isn't a big deal. I would stay again. There are several places to eat in the area. It is okay to walk or you can use the hotel shuttle.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SPANashville, General Manager at Hutton Hotel, responded to this review, November 14, 2013
Glad you enjoyed your stay with us. Nashville is just close enough to Indianapolis to make it a great weekend getaway. I just did the reverse this past weekend and really enjoyed Indy!

We look forward to having you back with us on your next trip to Music City and please let me know if I may be of assistance in any way.

Warm regards,
Steven
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Brooklyn, New York, United States
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 30, 2013

The Hutton Hotel is a great hotel located West of downtown. Its a lovely hotel and the staff was wonderful. I would have preferred a downtown location so I could have been walking distance to more places but the hotel does provide a free shuttle for places within 3 miles. The room was lovely and it was a great bathroom but there is currently construction going on. My room wasn't noisy but others at the conference complained. As a result of the construction, the power also went out - about 3 times for 15-20 minutes each. I would stay here again if it were for a conference but I would prefer a downtown location for any other travel reason.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2013

Well appointed hotel with extremely kind and helpful staff. Restaurant (there is only one) was fantastic. Good location. Only two complaints: (1) for the price, parking should be included, instead of $25 per day including tax, and (2) the TV selection still includes pornography. While the hotel was nice, we will not stay there again until and unless they modify their TV service.

Room Tip: Upper level floors with city view
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPANashville, General Manager at Hutton Hotel, responded to this review, November 14, 2013
Thank you for sharing your concerns about the hotel with us. We are in the process of improving our TV lineup with additional HD channels and will certainly take your comments into account when we finalize the agreement.

Warm regards,
Steven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 27, 2013

For the price, this hotel really falls short on service.
When we arrived, I asked about parking, and this is what they said: "Take a ticket, and your room key will get you out." That was it, not "We're going to charge you 22 dollars a night even though there's plenty of street parking just behind the parking garage."
When we got into bed, we realized the sheets were dirty. Really really dirty and stained brown. When we called down to get new ones, someone came up to our room and just handed us a sheet and left. That sheet was a queen sheet, and it was dirty too. So we called down and had them send up someone else to actually figure out the sheet thing. She sort of half-assed putting the sheet on, and said "We're out of king sheets, and all our sheets are stained. I keep telling them to get new sheets, but they never listen."
In the morning, our toilet plugged up. That happens, but we were on our way out, so I figured I'd tell the front desk. I did, but it turns out all of the toilets in the lobby were plugged up and disgusting, like they'd had a frat party the night before and never cleaned up. When I told the front desk woman that, she just stared at me blankly and handed me a surprise bill for the $22.00 a night parking.
What? This is a 300 dollar a night hotel?

Room Tip: There's construction right now, so get a higher room to reduce the noise.
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  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPANashville, General Manager at Hutton Hotel, responded to this review, November 14, 2013
I am very sorry that you did not enjoy your stay with us. The issues you described are not acceptable at the Hutton. Please know that I am addressing each of these issues with our team to ensure they do not occur in the future. Please do contact myself so that I can discuss your bill.

Best regards,
Steven Andre
sandre@huttonhotel.com
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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 27, 2013

I found the Hutton through Travel Advisor. What a great find! The rooms are very modern from the rainfall shower, glass vanity, and flat screen television. We were on the 14th floor. Aside from the neighboring construction noise, the Hutton is wonderful. The turn down service is excellent! The only concern I had was the shuttle service. We used it a few times but stopped when one driver expected a tip each pick up, then copped an attitude when he did not get one! This for a complementary shuttle. We started taking taxis instead to avoid him. The concierge service was excellent! We would stay here again, but avoid the shuttle!!

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPANashville, General Manager at Hutton Hotel, responded to this review, November 14, 2013
I am glad that you enjoyed your stay with us but very disappointed to read about your experience with our Shuttle Driver. Please be assured we will be retraining the shuttle drivers so this does not occur in the future. The shuttle is a great amenity of the hotel and we certainly want our guests to feel free to utilize it.

Warm regards,
Steven
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hutton Hotel

Address: 1808 West End, Nashville, TN 37203
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Nashville
#4 Luxury Hotel in Nashville
#5 Romantic Hotel in Nashville
#20 Family Hotel in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hutton Hotel 4.5*
Number of rooms: 235
Official Description (provided by the hotel):
A rising star on the Nashville hotel scene, experience the rise of a sophisticated and comfortable newcomer to Nashville, Tennessee - where four-star luxury as a Leading Hotel of the World adopts a stylish and accommodating new spirit. Centrally located to all of Nashville's attractions. Our hotel features custom designed furnishings, state-of-the-art technology, top-tier fitness center, and 24 hour room service. Experience our granite showers and plush bedding will add to your unique experience. ... more   less 
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Also Known As:
Hutton Hotel Nashville

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