I have been in the travel business for over 35 years, and can't say enough good things about my experience at this hotel. If there was a rating higher then 5, this hotel would qualify. Everyone from general manager to support staff are professional and attentive to detail. We had a beautiful king suite room that was very comfortable and offered many upscale amenities. The onsite restaurant, "1808" serves excellent food at great prices. The courtesy shuttle van provided timely and convenient transportation to sight-seeing points of interest. The fitness room has plenty of workout options and machines. From initially booking the reservation, through check in, valet services, concierge assistance, dining, housekeeping and check out, all staff members were personable, courteous and very respectful. The location of the hotel is excellent with access to the downtown area, and is very clean. I will definitely recommend this hotel to my clients, friends and family. Can't wait to visit again!!