This hotel is new and great value for money. The rooms have plenty of room, comfortable bed and the bathroom is a good size. The staff is very friendly and helpful and is on hand 24 hours. They offer a free shuttle to take you to the Gaylord Opryland hotel which is a must see. We had a hire car which we used when we went to the Opry Mills Outlet and the Grand Ole Opry and it was only a 5 minute easy drive. Parking at the outlet is free but if you park at the Gaylord Hotel it is $18. Breakfast at this hotel is complimentary and adequate but not many choices. Tea and coffee is available 24 hours in the foyer.