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“Just fair” 3 of 5 stars
Review of Radisson Hotel Nashville Airport

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Radisson Hotel Nashville Airport
3.0 of 5 Hotel   |   1112 Airport Center, Nashville, TN 37214   |  
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Ranked #34 of 150 Hotels in Nashville
Nashville
Top Contributor
124 reviews 124 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
66 helpful votes 66 helpful votes
“Just fair”
3 of 5 stars Reviewed August 2, 2014

I live in Murfreesboro, but I had an early flight the next day, so I booked the Radisson in order to save me about 45 minutes of sleep! The parking lot is well lit and I parked underneath a security camera. Check-in was a breeze and plenty of people to help. The staff at the front desk were nice.

However, the room left a lot to be desired. First, I could not find the safe, although the book in the room does say there's a safe. I called the front desk and apparently, I was booked in a room without one, but for $10 more, I could change rooms to one of the exact same size (king bed) and have a safe. This I decided to do.

Both rooms were worn and tired. I felt sorry for them, as they have clearly ignored. Both were clean, but also, both had very loud air conditioning units. (They both worked good, which is important to me.)

There was chipped tile, torn carpets (take a pair of scissors to them, at the very least) and of course the chairs and the carpet were worn and faded in some areas.

The shower worked well and it was quiet from nearby rooms.

I did not see a regular restaurant, only a lounge with about 6 tables and lounge food. I had chicken quesadillas which were extremely filling (large plate) and they were very delicious in flavor.

However, for the future, I will book another hotel besides the Radisson.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIMNATN, General Manager at Radisson Hotel Nashville Airport, responded to this review, August 3, 2014
Thank you for taking the time to complete a review of your recent stay at our hotel.
Please accept our sincere apology for the items you described in your review.
If you wish to speak with me directly in greater detail about your experience I would very much look forward to speaking with you. My direct phone line is 615-885-0009. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    134
    109
    79
    27
    12
See reviews for
72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
Cardington
1 review
1 of 5 stars Reviewed August 1, 2014

Since this has to be short, I will just say, being on the 7th floor was awful!!! Everysingle time the air conditioning kicks on and off it was SO LOUD. Kept me awake the entire time we stayed. And we were in 2 different rooms. :/ lots of noises!!! Had a lot of inconsiderate people slamming doors early while leaving. Just was not a great vacation. Our first room the toilet wasn't all the way connected to the wall, so it was wobbly on the floor, and the second room when you flushed the toilet the pipe in the wall ticked!!! There was also some plastic deodorant top on the bathroom floor when we got into our room, so it made me skeptical on how clean the room was.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TIMNATN, General Manager at Radisson Hotel Nashville Airport, responded to this review, August 3, 2014
Dear Jess,
Please accept our sincere apology for the issues you described in your review of the hotel.
If you would like to contact me directly to discuss in more detail I would very much look forward to speaking with you. My direct line is 615-885-0009. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Springs, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

As I lay in their comfortable bed writing this review, I always thank myself for staying at the Radisson Airport Hotel. The staff is always accommodating as I have things sent ahead via FedEx they're always waiting for me at the front desk. Great breakfast downstairs, a workout in the gym and a dip in the pool and I'm all set for a great trip. I'll be back always!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 29, 2014
Steven,
Thank you so much for the kind review. We are so glad you enjoyed your stay with us once again. Please let us know the next time you are planning a trip to Nashville as we will look forward to seeing you as always.
Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 25, 2014

The desk staff was not very helpful or pleasant, there was almost no hot water in our shower and the hotel restaurant staff was inattentive. The one person who appreciated that hot water helps make a good shower took $50 off of our bill.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvia F, Manager at Radisson Hotel Nashville Airport, responded to this review, July 26, 2014
Thank you for taking the time to provide us with feedback regarding your recent stay. We apologize we did not meet your expectations, and for the issues you experienced. 100% guest satisfaction is our goal; please feel free to contact me at the number below to discuss your feedback in further detail.

Sylvia Falcon
615-889-9090
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Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed July 24, 2014

The employees were helpful in every way. It is a good place to stay for a vacation or for a meeting. The food was good but the customer service is outstanding I will be back to enjoy the shopping and the relaxation

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 24, 2014
Saundra,
thank you for taking time to right a review of the Radisson Hotel Nashville Airport. We certainly think we have the best employees of any hotel in Nashville and so glad you agree. We are pleased that you will be back to stay with us the next time you are in Nashville.
Take care and we look forward to seeing you soon!
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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 20, 2014

The Radisson Hotel on Airport Center DR. is a great hotel weather for a vacation or for a meeting or overnight travel, I have done all of these at this hotel. What makes it so great is the staff, very helpfull and friendly, they make you feel like family. The food is great and the service is wonderfull. The rooms are always clean and the aminities are always good. I always feel relaxed because I know if I need something Tim and his staff will always take care of it. I have recommened this hotel to my friends and to my customers and thier families and never has one of them had a negitive word to say about anything at this hotel.

Room Tip: My favorite room is 420
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, General Manager at Radisson Hotel Nashville Airport, responded to this review, July 21, 2014
Tom,
Thank you so much for taking the time to compose a review about your experience at our hotel.
We take pride in providing great service for our guests in a friendly atmosphere.
If there is anything that we may do for you please just let us know.
It is our pleasure to assist in any way in making your future stays more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tn
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 20, 2014

Nice property. Clean and comfortable. What makes this place is their customer service...front desk, housekeeping, maintenance. ...all going the extra steps to make our visit a great one. Cudos to this Radisson.

Stayed July 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 21, 2014
Thank you for writing the very nice review of the Radisson Hotel Nashville Airport. We take great pride in the fact that we have such a good team all throughout the hotel as you mentioned. Everyone from the front desk staff, housekeeping and the engineering team are committed to 100% guest satisfaction each and every day. We look forward to you staying with us again very soon.
Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Nashville Airport

Address: 1112 Airport Center, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Nashville
#12 Best Value Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Nashville Airport 3*
Number of rooms: 180
Official Description (provided by the hotel):
Our upscale Nashville hotel is ideally situated just one mile from Nashville International Airport, providing guests with comfortable accommodations in a convenient location. ... more   less 
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Also Known As:
Radisson Nashville
Nashville Radisson

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