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“Not a great start to a vacation” 2 of 5 stars
Review of Radisson Hotel Nashville Airport

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Radisson Hotel Nashville Airport
3.0 of 5 Hotel   |   1112 Airport Center, Nashville, TN 37214   |  
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Ranked #33 of 149 Hotels in Nashville
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Not a great start to a vacation”
2 of 5 stars Reviewed July 25, 2014

The desk staff was not very helpful or pleasant, there was almost no hot water in our shower and the hotel restaurant staff was inattentive. The one person who appreciated that hot water helps make a good shower took $50 off of our bill.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvia F, Manager at Radisson Hotel Nashville Airport, responded to this review, July 26, 2014
Thank you for taking the time to provide us with feedback regarding your recent stay. We apologize we did not meet your expectations, and for the issues you experienced. 100% guest satisfaction is our goal; please feel free to contact me at the number below to discuss your feedback in further detail.

Sylvia Falcon
615-889-9090
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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404 reviews from our community

Traveler rating
    158
    119
    82
    30
    15
See reviews for
82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed July 24, 2014

The employees were helpful in every way. It is a good place to stay for a vacation or for a meeting. The food was good but the customer service is outstanding I will be back to enjoy the shopping and the relaxation

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 24, 2014
Saundra,
thank you for taking time to right a review of the Radisson Hotel Nashville Airport. We certainly think we have the best employees of any hotel in Nashville and so glad you agree. We are pleased that you will be back to stay with us the next time you are in Nashville.
Take care and we look forward to seeing you soon!
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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 20, 2014

The Radisson Hotel on Airport Center DR. is a great hotel weather for a vacation or for a meeting or overnight travel, I have done all of these at this hotel. What makes it so great is the staff, very helpfull and friendly, they make you feel like family. The food is great and the service is wonderfull. The rooms are always clean and the aminities are always good. I always feel relaxed because I know if I need something Tim and his staff will always take care of it. I have recommened this hotel to my friends and to my customers and thier families and never has one of them had a negitive word to say about anything at this hotel.

Room Tip: My favorite room is 420
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, General Manager at Radisson Hotel Nashville Airport, responded to this review, July 21, 2014
Tom,
Thank you so much for taking the time to compose a review about your experience at our hotel.
We take pride in providing great service for our guests in a friendly atmosphere.
If there is anything that we may do for you please just let us know.
It is our pleasure to assist in any way in making your future stays more enjoyable.
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tn
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 20, 2014

Nice property. Clean and comfortable. What makes this place is their customer service...front desk, housekeeping, maintenance. ...all going the extra steps to make our visit a great one. Cudos to this Radisson.

Stayed July 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 21, 2014
Thank you for writing the very nice review of the Radisson Hotel Nashville Airport. We take great pride in the fact that we have such a good team all throughout the hotel as you mentioned. Everyone from the front desk staff, housekeeping and the engineering team are committed to 100% guest satisfaction each and every day. We look forward to you staying with us again very soon.
Thank you again.
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South Fulton, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

My travels often bring me through Nashville and I have stayed at this hotel on numerous occasions for a number of reasons. First off, the rooms are fabulous and well worth the rate. Also the staff is excellent and always very helpful and courteous. The Radisson also boasts a well- above average restaurant which provides exceptional service combined with great food. The lounge, which is tastefully bathed in soft mood lighting, offers a place to relax and unwind with an adult beverage after a fun-filled day exploring the many sites Nashville has to offer.
Located close to the airport, but with barely even a hint of noise pollution, the Radisson is near I-40 and Briley Parkway which makes it possible to be anywhere in the greater-Nashville area in a matter of minutes. To sum it up, for my money this is the best hotel in Nashville!

Room Tip: No complaints with any room I've stayed in
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 21, 2014
Chad,
thank you so much for taking time to write the wonderful review of The Radisson Hotel Nashville Airport. We truly appreciate your kind words. We strive to make all our guest feel at home here weather its for business or pleasure such as your stays have been. I will pass along to the team your comments about our restaurant and lounge and so glad that you enjoy then when your here. We look forward to welcoming you back very soon.
Take care.
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Morristown
1 review
5 of 5 stars Reviewed July 16, 2014 via mobile

I have stayed at several hotels also several Radissons. This by far is the best!! The rooms are always VERY clean the, the staff is always very professional and prompt!!!! I would HIGHLY recommend the Radisson Nashville Airport to anyone!!! It's like a second home here!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 17, 2014
Jill,
Thank you for taking time to review our hotel. We truly appreciate your business and the fact that this is like a second home. We do our very best to make each and every guest feel the same way. We look forward to seeing you very soon.
Take care!
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Nashville, Tennessee
1 review
5 of 5 stars Reviewed July 16, 2014

I use this property a lot for my clients and they really love this property. The entire hotel staff is amazing. Whether your here on business or leisure you will not be disappointed in the Radisson Hotel at the Airport.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, July 17, 2014
We appreciate you writing such a kind review of the Radisson Hotel Nashville Airport. I am so glad that your clients think highly of our hotel. We look forward to seeing more of them soon. Please contact me directly if there is anything we can do the next time you have some guest coming in.
Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Nashville Airport

Address: 1112 Airport Center, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Nashville
#11 Business Hotel in Nashville
#30 Family Hotel in Nashville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Nashville Airport 3*
Number of rooms: 180
Official Description (provided by the hotel):
Our upscale Nashville hotel is ideally situated just one mile from Nashville International Airport, providing guests with comfortable accommodations in a convenient location. ... more   less 
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Also Known As:
Radisson Nashville
Nashville Radisson

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