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“Staff was superior!” 4 of 5 stars
Review of Radisson Hotel Nashville Airport

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Radisson Hotel Nashville Airport
3.0 of 5 Hotel   |   1112 Airport Center, Nashville, TN 37214   |  
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Ranked #39 of 151 Hotels in Nashville
Port Saint Joe, Florida
Senior Contributor
27 reviews 27 reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
“Staff was superior!”
4 of 5 stars Reviewed May 4, 2013

We are leaving in the morning after 4 nights at the Radisson. We cannot say enough about our stay. The staff was so accommodating, something we have not experienced in a long while. We just loved, the manager, Jayne. She has been here awhile and runs a tight ship. Talk to her is their our issues. She always greeted us as one would a friend. Each one of the staff gave us their suggestions for dining and downtown entertainment. Jayne suggested renting a car for 2 days, which we did. This allowed us the freedom to drive to several malls to do some morning shopping. It cost $64 for 2 days...so each couple paid $32...was a bargin. The hotel called us a shuttle one evening so we did not have to worry about driving after a night on the town. The breakfast was very good and the food was not your standard boxed or packaged foods. Our breakfasts were included in our price but without were $7.50 which was very reasonable. Sleep Number beds did not work on one side.The hotel is beginning to show its age, but the price is good and the location is convenient to downtown and the Opryland complex.. During our stay we saw many airline pilots and stewardesses. They must like the royal treatment too. Thanks for a wonderful getaway weekend.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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484 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Ottawa
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 25, 2013

Very convenient to the airport, and a quick easy drive from the hotel to wherever in Nashville you need to go (including Opryland, which is where I needed to go). Friendly staff, breakfast was good and reasonably priced, exercise room was just fine. Sleep number beds in my room, which might be good for some, but don't matter to me either way.

The major downside is the internet access. I know the manager responded to someone's comment on April 15 saying that they just upgraded the speed, but from April 22-24, you could have fooled me. At most times, the speed was dial-up at best, and this was true whether at peak times (6-9pm) or at 5am.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bobby S, General Manager at Radisson Hotel Nashville Airport, responded to this review, April 29, 2013
Thank you for your feedback regarding your recent stay at the hotel. We will contact our WiFi provider and conduct a thorough check of our speed and access points.
Please accept our apology for the internet speed – we will work to resolve the issue as quickly as possible.
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Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 20, 2013

We recently stayed one night in this hotel prior to flying to Florida. It was very convenient being so close to the airport. The staff that greeted us upon arriving were very friendly and accommodating. Our room was very clean, but the bed was quite firm. We were excited to see the bed was a sleep number bed, but were quickly disappointed when the remote wouldn't work to adjust the settings. We decided not to complain as we were only there for one night.

The shuttle was quick taking us to the airport and dropping us off at the correct gate area. We were given a card and told to call once we claimed our baggage and they would promptly come pick up us on our way back. We did just that. Over 30 minutes later and 2 phone calls later, our shuttle finally arrived. I understand things come up which slow the process down, but more than a 30 minute wait for a shuttle that we were told "is on the way now to the airport" was a bit ridiculous. We have used the shuttle service for Holiday Inn during a previous visit and it was much more efficient and much quicker. Seems like they may need more than more shuttle available for use during peak times of travel.

Overall, it wasn't a terrible visit but if some of the kinks could be worked out, it'd be a great place to stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bobby S, General Manager at Radisson Hotel Nashville Airport, responded to this review, April 23, 2013
Thank you for taking the time to write your review.
On behalf of our entire staff at The Radisson Hotel Nashville Airport we apologize for the concerns you shared about your experience at our hotel.
I was pleased to read that our manager on duty was successful in helping to resolve your concerns.
If may ever be of any assistance for a future stay at the hotel - please just let me know. It would be my pleasure to assist you in any way.
We greatly appreciate your feedback and will use it to improve our operations in the hope that upon your next visit we can exceed your expectations.

Sincerely,

Tim Struzynski
General Manager
Radisson Hotel Nashville Airport
615-885-0009
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Moseley, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 8, 2013

Not thrilled with the location but it was convenient to all my business appointments. The bar/restaurant on site was understaffed. The bartender had both the bar and the restaurant to serve. Difficult to say the least. Room was in good shape. Lobby is good. Room was defeathered upon arrival unlike my Marriott stays which never gets done. The wifi was quite slow though and not fast enough to work remotely efficiently. The Asian waiter at breakfast is quite a trip and worth experiencing.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, April 15, 2013
We appreciate your comments and have addressed te staff issues in the bar and restaurant with our Foob and Beverage team. We recently installed additional routers to insure we have proper internet speed. I have asked our Facilities Manager to look into this as well. We hope the next time you are in Nashville you will consider staying with us once again.
Thank you
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Lytham St Anne's, United Kingdom
Top Contributor
105 reviews 105 reviews
40 hotel reviews
Reviews in 55 cities Reviews in 55 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 8, 2013

Stayed here for four nights. Rooms were clean and comfortable. Most of the desk staff were very very friendly and helpful. No airport noise even though the hotel is very close to the airport. It is a 10-15 min drive into town. Breakfast is reasonable but their are some outlets nearby that do a comparable breakfast for a similar price.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby S, Director of Sales at Radisson Hotel Nashville Airport, responded to this review, April 9, 2013
Thank you for taking the time to give your feedback on our hotel. We hope that the next time you are in the Music City you will consider the Radisson Nashville Airport for you stay.
Take care
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2013 via mobile

The staff here and rooms were great! Room service was very slow and almost 30 minutes with our breakfast but they ended up not even charging it to our room :) the reception desk was very welcoming and even called us a cab to get downtown. The cab fee was about $20 but well worth it! The rooms were nice but the walls are VERY thin. Conversations were not audible BUT every shower, toliet flush, and hairdryer could be heard! However, considering the hotel is right next to the airport we never heard a single jet! Overall a good stay!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sevierville, TN
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 7, 2013 via mobile

Stayed one night and enjoyed it. The room was clean and everything you might expect from a standard hotel room. Large flat panel TV. The bathroom was clean and had excellent water pressure. Plenty of towels and decent shampoo and soaps. The lobby area is large and nice looking. Check in was swift and pleasant. The breakfast buffet was excellent and included in the price. Paid $180 for the room and the buffet would have cost $10-$12 extra anywhere else. Only thing I did not like was the sleep number beds. Every time my wife or I moved the other would be jostled around. Once, I sat on the edge of the bed and almost shot my wife into the floor. Probably a good bed for one person. I would stay here again if in town for short stay.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Nashville Airport

Address: 1112 Airport Center, Nashville, TN 37214
Phone Number:
Location: United States > Tennessee > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Nashville
#16 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Nashville Airport 3*
Number of rooms: 180
Official Description (provided by the hotel):
Our upscale Nashville hotel is ideally situated just one mile from Nashville International Airport, providing guests with comfortable accommodations in a convenient location. ... more   less 
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Also Known As:
Radisson Nashville
Nashville Radisson

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