In town for the night to see Crowded House at the Ryman, decided to stay at the Hermitage based on TA reviews. From the moment we drove up, service was attentive and cheerful. Check-in at the front desk was prompt and friendly. Even the concierge next to the elevator seemed genuinely friendly in wishing us a great stay. When I asked the porter if the gift shop sold NY Times, he said no - but he would be more than happy to pick one up for me down the street at Starbucks. Wow!
The room was simply beautiful with its understated elegance. The bed was extremely comfortable, and there were even 3 different types of pillows in the closet for you to choose from. The robes were marvelous, light and so luxurious. And the bathrooms are everything they claimed to be with double vanities, a large soaking tub and separate walk- in shower.
We had early dinner at the Oak Bar downstairs. Service was excellent, as was the food. The burgers with Pt Reyes blue cheese claimed to have been voted "best in Tennessee" and they really were. Even their wine selection was great. They also provide free refreshments next to the elevator in the evenings and free coffee in the morning.
I must mention though, if you are a light sleeper, be sure to ask for a room away from the elevator. We were in Rm 503, with the elevator and ice machine behind us. I cannot complain about this, since I'm sure if I had requested a room change - they would have gladly done it. By the time we returned from the show, it was late and it was not worth the trouble of moving. But there is no doubt, the elevator definitely rumbles when in use.
I would absolutely stay here again. While it may seem a bit pricier than other hotels in the area, it is well worth it. I would definitely recommend giving it a try. On a side note, if you are able to see a concert at the Ryman, do not pass it up. The acoustics are spectacular.
- Official Description (provided by the hotel):
- Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more less
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