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“Beautiful hotel in downtown Nashville” 5 of 5 stars
Review of Hermitage Hotel

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Hermitage Hotel
5.0 of 5 Hotel   |   231 Sixth Ave N, Nashville, TN 37219 (Downtown Nashville)   |  
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Ranked #2 of 149 Hotels in Nashville
Illinois
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
82 helpful votes 82 helpful votes
“Beautiful hotel in downtown Nashville”
5 of 5 stars Reviewed September 14, 2007

In town for the night to see Crowded House at the Ryman, decided to stay at the Hermitage based on TA reviews. From the moment we drove up, service was attentive and cheerful. Check-in at the front desk was prompt and friendly. Even the concierge next to the elevator seemed genuinely friendly in wishing us a great stay. When I asked the porter if the gift shop sold NY Times, he said no - but he would be more than happy to pick one up for me down the street at Starbucks. Wow!
The room was simply beautiful with its understated elegance. The bed was extremely comfortable, and there were even 3 different types of pillows in the closet for you to choose from. The robes were marvelous, light and so luxurious. And the bathrooms are everything they claimed to be with double vanities, a large soaking tub and separate walk- in shower.
We had early dinner at the Oak Bar downstairs. Service was excellent, as was the food. The burgers with Pt Reyes blue cheese claimed to have been voted "best in Tennessee" and they really were. Even their wine selection was great. They also provide free refreshments next to the elevator in the evenings and free coffee in the morning.
I must mention though, if you are a light sleeper, be sure to ask for a room away from the elevator. We were in Rm 503, with the elevator and ice machine behind us. I cannot complain about this, since I'm sure if I had requested a room change - they would have gladly done it. By the time we returned from the show, it was late and it was not worth the trouble of moving. But there is no doubt, the elevator definitely rumbles when in use.
I would absolutely stay here again. While it may seem a bit pricier than other hotels in the area, it is well worth it. I would definitely recommend giving it a try. On a side note, if you are able to see a concert at the Ryman, do not pass it up. The acoustics are spectacular.

  • Liked — Wonderful staff and understated elegance.
  • Disliked — Elevator rumbling.
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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982 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Baltimore, Maryland
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 13, 2007

This is a beautiful hotel and we really enjoyed staying here. Nice room with comfortable beds and a great bathroom with a fantastic shower! I would recommend this without hesitation. Very nice staff. The TV did not have pay-per-view movies like many hotels have, however there was a DVD player so we went to Blockbuster nearby and rented movies.

  • Liked — everything
  • Disliked — nothing
  • Stayed March 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2007

From the moment we arrived at The Hermitage, reality far exceeded our expectations. This historic property has an exquisite lobby with a breathtaking stained glass ceiling. From the valet to the front desk manager to the bellman , we were greeted with gracious, helpful and welcoming hospitality. Our incredibly spacious room was beautifully decorated and had an amazing view of the capitol building. The oversized bathroom was marble with a seperate shower, deep bathtub, 2 sinks and a closed off toilet area. The room was kept immaculate by the invisible housekeeping staff who we never saw in the 4 days we were at the hotel but their presence was certainly appreciated. The turn down service in the evening included fresh robes, bottled water and special non- chocolate delights which were so appreciated since I am allergic to chocolate. Every electronic amenity including wireless internet, cable tv, and a dvd player were in the room as was a mini bar/refrigerator.The newspaper of our choice was delivered to our door every morning. Downstairs, right outside the elevators there was complimentary coffee/tea and muffins every morning and in the same spot at teatime, there would be fresh lemonade, sparkling cider and fresh cookies. The 2 on site restaurants are the Capitol Grill and The Oak Bar. I had an informal lunch in the Oak Bar which was delicious. On the 4th of July, when all the downtown restaurants were overcrowded with people, we enjoyed an wonderful dinner in the elegant Capitol Grill.
It was very easy to walk to the local restaurants and tourist bars/attractions that are located in the downtown area from The Hermitage. There is a totally adequate gym on the premises, as well as a full service spa. As a critical New Yorker, I can honestly say that I have nothing negative to say about this hotel and I would return in a heartbeat. The Hermitage was truly a treasure to discover.

  • Liked — The oversized beautiful room which was a calming retreat from the busy city.
  • Disliked — N/A
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 25, 2007

My husband and I stayed 3 nights ending December 31. The hotel was decorated beautifully for the holidays. The room was very clean. All staff (valet, bellhop, front desk, restaurant, gift shop, bar) were extremely polite and helpful. We loved the fitness room. The view from the treadmills is great. The only complaint we had is that were charged an additional $9.00 on our credit card. We didn't know what the charge was when our statement arrived so we called the hotel. They told us $9.00 worth of food/snacks had been taken from our room the day we checked out. We told the hotel that we had not consumed any of the in-room snacks during our stay. We told them we wouldn't spend over $1100.00 for 3 nights and then try to rip them off for $9.00. They told us no problem and credited the charge. We received a call later that an employee had removed the items from the room and said that the guests (us) had drank/eaten them. Hope they got rid of the employee responsible.

  • Liked — Everything
  • Disliked — None of the staff could tell us much about the hotel's history, no books in gift shop
  • Stayed December 2006, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
124 reviews 124 reviews
46 hotel reviews
Reviews in 63 cities Reviews in 63 cities
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed June 24, 2007

Stayed here during the CMA Music Festival and had high expectations. The hotel lobby is beautiful and very english in its styling. The superior room we had was very spacious and the bathroom was superb with king size bath and separate shower cubicle.

Had a very pleasant Sunday bruch at the Capital Grill which included unlimited top-ups for Bucks Fizz which hit the spot perfectly.

Overall, whilst a very nice hotel it seemed to slightly lack the wow factor although difficult to pinpoint exactly why. The hotel bar was dark and gloomy and the morning tea /coffee was often cold. Maybe we were expecting too much and possibly our expectations were increased by the high charges during CMA.

We would consider staying there next time although might try the Hilton next time.

  • Stayed June 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
1 review
5 of 5 stars Reviewed June 16, 2007

We decided to stay one night in order to attend a theatre performance. Very good reception, excellent room with a nice view of the Capitol. A spacious bathroom with a really large bath - very rare indeed these days.
Pre theatre dinner at the Capitol Grill was of a high standard and the staff knew (without us mentioning it) that we wished to finish dinner by 7pm. Only negative factors were the rather jarring piped music and other diners who did not respect the dress code.
Early morning coffee was promply served when ordered and well presented. A very smooth check out with efficient valet parking

  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Ky
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2007

Wow!! I am so happy to report nothing but wonderful things from Hermitage Hotel. I booked this hotel a year in advance for fan fair 2007 and from the moment we arrived which was in pouring rain they catered to our every need. As we checked in they had complimentary Champagne, water, coffee, muffins in morning. What impressed me the most was when we went to go out for lunch it was still lightly raining and as we walked out the main doors the door man handed us his umbrella and then ran to our room and got a second umbrella. How nice is that! Everyone is so nice in Nashville. Our last night we were so tired from walking we just wanted pizza so they brought us coupons for pizza places to order for us! What a savings! Only sticker shock was valet parking 21.00 plus tax and room was $299.00 tax was about 48.00 My bill was $775.00 for two nights because I had 4 cars total with different friends coming by. Overall I am still voting this #1

  • Liked — microfiber bath robes ,slippers, comfortable bed!
  • Disliked — high valet parking
  • Stayed June 2007, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hermitage Hotel

Address: 231 Sixth Ave N, Nashville, TN 37219
Phone Number:
Location: United States > Tennessee > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 149 Hotels in Nashville
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hermitage Hotel 5*
Number of rooms: 122
Official Description (provided by the hotel):
Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more   less 
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