Loved everything about the Hermitage! It is a beautiful hotel full of history. Our rooms were spacious and comfortable and my daughter loved soaking in the tub after a night on the town each day. The room service food was oh so tasty. The location was perfect to the great live entertainment downtown. I was especially impressed with the level of service we received. I wish I had written down everyone's name as they all made our stay a great one but sadly, I only remember Evan who anticipated and took care of any need we might have and Noah who came in to help with a small TV problem and treated us to some wonderful stories about the history of this hotel! A small thing that was appreciated were the bedroom slippers that were much nicer than most high end hotels provide. Thank you Hermitage for making our three generation vacation a truly special one! Can't wait to visit again!