From the moment we arrived until we left, we were treated so well. This historic hotel has old charm but is also modern and up to date. The king sized bed was wonderful and the hotel provides a variety of pillows to suit anyones preferences. The shower and soaking tub are both wonderful. Housekeeping is impeccable throughout the entire hotel. The nightly turn down service prepares your room for your return by turning on the lights, turning down the bed covers, and leaving you cookies and bottled water. The entire staff (from door man to desk staff to housekeeping to car valet) are extremely pleasant and warm - we stayed 4 days and each time the door man greeted us by name - with all the guests, I don't know how he could remember everyones name but he did. I really sensed that every one working at the Hermitage enjoyed their job and went out of their way to make our stay enjoyable (as well as memorable). This is a first class hotel and well worth every penny spent.
The hotel is located a block from the state capitol, ~ 2 blocks from Puckett's Restaurant (great food), ~ 5 blocks to the Ryman Auditorium, and ~ 6 blocks to the country western hall of fame. Valet park your car and just walk - the area is very secure and safe.
- Official Description (provided by the hotel):
- Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more less
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